Jawatan Kosong Posisi Up to RM6,500 Mandarin Speaker Human Resource Senior Exec (PJ BPO Call Center) di

DESKRIPSI Jawatan Kosong

REMUNERATION PACKAGE:

Basic Salary: RM4,000 – RM6,000 (subject to experience and last withdrawn salary)
Variable Allowances: Parking allowance, Phone allowance, Attendance Allowance
Performance Bonus
EPF, Socso
Annual leave, Medical leave
Medical Card

JOB DETAILS:

Work Location: Petaling Jaya (reachable by Taman Jaya and Asia Jaya with only 8 minutes walking distance)
Working Hours: Monday to Friday, 9:30am – 6:30pm; Alternate Saturday, 10am – 2pm (only if there are pending or urgent tasks to be completed)
Reporting to: Assistant HR Manager

REQUIREMENTS:

Candidate must possess at least a SPM / Diploma or relevant certificate in any field.
Fluent in Mandarin and English (Both Spoken & Written)
Minimum of 3 years’ experience in HR field (call center industry is advantageous)
Possess knowledge about Msia HR law in order to update the SOP
Computer literate with positive working attitude and ability to work in a fast-paced and dynamic environment
Independent, proactive and self-driven
Have no issue to start work immediately or within short notice period.

RESPONSIBILITIES:

To assist in leading the Human Resource department with maximum of 3 in the team.
To monitor and maintain employee personal data, attendance and leave records.
To issue employment letters i.e. offer letter, confirmation, termination, increment, transfer letter and other letters.
To advertise and interview new candidates, if required.
To conduct new employee orientation with HR briefing to foster positive attitude and educate the SOP toward organizational objective.
To ensure a conducive environment in the office and call floor.
To ensure all correspondence from applicants via email or social media platforms are replied to within three (3) working days.
Conduct employee orientation and facilitate new joiners and regularly update the database of each employee.
Conduct exit interviews for employees who have resigned.
To keep a record of insurance for employees and get IT renewed on time.
To manage the staff attrition and increase employee retention.
To deal with grievances and implement disciplinary procedures for employees.
To review and amend employee handbook and other standard operating procedures from time to time.
To undertake additional responsibilities or perform ad-hoc tasks as and when required by Assistant HR Manager

Informasi Tambahan Jawatan Kosong

Tingkat Pekerjaan : Senior Executive
Kualifikasi : Services, Customer Service
Pengalaman Kerja : 3 years
Jenis Pekerjaan : Full-Time
Spesialisasi Pekerjaan : Services, Customer Service / 505, 134

Informasi perusahaan Pemberi Kerja,

Our client is an award-winning business process outsourcing company, specialized in contact center service where they deliver excellent quality customer experience to their customers.

The services they provide including customer support, telemarketing, lead generation and customer survey across the key industries such as, Information Technology, Beauty, Media, Telecommunication, Shipping and Financial Services.

The company provides IT outsourcing services to clients by fulfilling their IT requirements and managing the IT infrastructure for clients.

The company is headquartered in Petaling Jaya, with another presence near KLCC, Kuala Lumpur.

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Informasi Tambahan Perusahaan

Ukuran Perusahaan :
Waktu Proses Lamaran :
Industri :
Tunjangan dan Lain-lain :
Lokasi : Petaling Jaya