Retail Operations Executive

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Jawatan Kosong Posisi Retail Operations Executive di Katrin BJ Sdn Bhd

DESKRIPSI Jawatan Kosong

  • Responsible for directly supervising and managing retail employees across several retail outlets to ensure they meet the Key Performance Index.
  • Ensure a customized training program is developed to enhance the retail employee’s skills and deliverables in the retail outlets.
  • To ensure overall retail outlets operations are managed effectively to achieve sales targets, maximize profitability and productivity, increase customer satisfaction, and ensure continuous business growth.
  • Ensure retail employees adhere to 100 % compliance with all company and local authorities’ policies and procedures. 
  • Must be fast and precise in identifying solutions to address employee performance-related challenges.
  • Monitor and administer all matters related to customer satisfaction for the retail outlets.
  • Consistently communicate with the Retail Store Manager or Retail Consultants on information’s relation to shop operations, promotions and others.
  • Ensure retail employees are constantly mentored and monitored to achieve the retail outlet’s sales targets.
  • Ensure retail outlets are visited regularly to ensure the outlets are managed effectively and efficiently.
  • To provide after-sales services to end-user products and attend to customers’ complaints.
  • To build and have a good relationship with complex personnel, retail consultant, and customers.
  • To ensure all orders issued are delivered on time and ensure the highest delivery ratio.
  • To coordinate working schedule and daily operations of the outlets.
  • To ensure a healthy stock level and perform a stock count on monthly basis at all retail outlets.
  • To conduct competitor surveys on the product’s features, prices, and the activities that are taking place in other surrounding outlets.
  • To provide feedback and work closely with the Sales & Marketing team to achieve company objectives


  • At least a Diploma/Degree in any discipline.
  • Self-motivated with a positive attitude, pro-active approach, possess strong leadership qualities, and a team player who can work with minimum supervision and is highly committed
  • Required Language(s): English.
  • Excellent communication and organization skills
  • At least 3 years of working experience in a related field. Preferably those who are hands-on and have knowledge in managing retail outlets. Those from the FMCG industry are encouraged to apply.
  • Must be computer literate and willing to travel outstation and work on weekends. 
  • Applicants must be willing to work in Subang UEP.
  • Applicants should be Malaysian citizens or hold relevant residence status.

Informasi Tambahan Jawatan Kosong

Tingkat Pekerjaan : Junior Executive
Kualifikasi : Sales/Marketing, Retail Sales
Pengalaman Kerja : 3 years
Jenis Pekerjaan : Full-Time
Spesialisasi Pekerjaan : Sales/Marketing, Retail Sales / 503, 145

Informasi perusahaan Pemberi Kerja, Katrin BJ Sdn Bhd

Katrin BJ Sdn Bhd

Who are we ?

Katrin BJ is the TOP houseware supplier with multiple international brands in departmental stores and gourmet supermarkets across the region. Our presences are in Malaysia, Vietnam and Singapore. 

What we do ?

Katrin BJ is the leading houseware supplier in Malaysia with strong presence in Singapore and Vietnam. We are importers of global brand that are exclusive to us and also own our own brands. We market quality product at affordable pricing. 

Check us out..




Our vision..

To be the best and No. 1 household company in the region. 

Our Mission..

To inspire people to attain a healthy lifestyle and to conserve energy. 

Our core values..

We adhere to Code Of Ethics.

We are high in integrity and in value.

We Respect to ALL.

We Commit to effort in creating massive results.

We follow “Half Full” and not “Half Empty” values.

We are Passionate to succeed. 

Informasi Tambahan Perusahaan Katrin BJ Sdn Bhd

Ukuran Perusahaan : 201 – 500 Employees
Waktu Proses Lamaran : 22 days
Industri : Retail / Merchandise
Tunjangan dan Lain-lain : Miscellaneous allowance, Medical, Parking, Business (e.g. Shirts), Insurance, Commission, Company Trip & Dinner, Staff Purchase, EPF & SOCSO, HQ – 5 days work; Outlet – 6 days work & shift
Lokasi : Shah Alam/Subang