Manager Customer Service Operation (Body & Paint)

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Jawatan Kosong Posisi Manager Customer Service Operation (Body & Paint) di MOD AUTO GROUP SDN BHD

DESKRIPSI Jawatan Kosong

  • Responsible for achieving targeted workshop productivity, efficiency and labour sales through effective utilization of 3-in-1 as a management tool.
  • Ensure prompt submission of well documented special service campaigns, technical report and fix IT-right programs.
  • Monitor & manage daily B&P workshop operations.
  • Compliance to Toyota B&P standard operating procedures.
  • Strategize in carrying out marketing activities and expand spotter network, to achieve B&P targets.
  • Responsible for effective utilization of 3-in-1 system to monitor WIP, back order, follow up, appointment and service reminders.
  • Ensure effective liaison on operational and administrative matters with both internal department and external suppliers.
  • Undertake any other ad-hoc assignments or duties assigned by superior when required.
  • Develop carrying insurance network to achieve B&P smooth claim process.


  • Diploma or Bachelor’s Degree in Marketing/Mass Comm/Business Admin or equivalent.
  • Must be hands on, detail oriented and dedicated.
  • Independent and able to work under pressure and multitasking environment.
  • Good understanding of customer segmentation and demographics.
  • Ability to interact with all levels of people to address arising issues.
  • Fluent written and spoken in English & Bahasa Malaysia
  • Customer oriented with ability to interact with people effectively.
  • Dynamic interpersonal skills with ability to manage the team.
  • Responsible, meticulous and possess good working attitude.
  • Strong interpersonal and communication skills.
  • Has own initiative and able to work independently and under pressure.

Informasi Tambahan Jawatan Kosong

Tingkat Pekerjaan : Manager
Kualifikasi : Services, Customer Service
Pengalaman Kerja : 5 years
Jenis Pekerjaan : Full-Time
Spesialisasi Pekerjaan : Services, Customer Service / 505, 134

Informasi perusahaan Pemberi Kerja, MOD AUTO GROUP SDN BHD


We are an authorized 3S Toyota dealer. We are committed to conduct our business and service according to the highest level of ethics. On the other hand, we continue to train ourselves and our company to be more competence to meet customer’s high level of satisfaction. In line with our expansion, we are looking for dynamic, dedicated and highly motivated individuals with a positive attitude to join our team.

Informasi Tambahan Perusahaan MOD AUTO GROUP SDN BHD

Ukuran Perusahaan : 51 – 200 Employees
Waktu Proses Lamaran : 25 days
Industri : Automobile / Automotive Ancillary / Vehicle
Tunjangan dan Lain-lain : Medical, Regular hours, Mondays – Fridays, Business (e.g. Shirts)
Lokasi : Puchong