Field Service Engineer

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Jawatan Kosong Posisi Field Service Engineer di STRATEQ GROUP (Strateq Sdn Bhd)

DESKRIPSI Jawatan Kosong


  • Provides onsite day-to-day system breakdown support, maintenance job, deployment, and discretionary services to the company’s client.
  • To perform a system upgrade, corrective maintenance job, and preventive maintenance job for the client’s Retail Automation System and authorized peripheral equipment.
  • Corrective maintenance jobs is including but are not limited to system recovery, database restoration, network & connection restoration, system problem root cause investigation, monitoring and inspection, and part replacement.
  • Preventive maintenance jobs is including but are not limited to system equipment health checks, system equipment functionality tests, cleaning & tidying up the system equipment, and system equipment cabling adjustment.
  • To troubleshoot, diagnose, resolve, and rectify the malfunction/problems of the client’s Retail Automation System.
  • To lift up heavy equipment/devices (approximately around 10KGs), stand for long hours, and perform tasks at the forecourt area/server room/counter/client site.
  • To understand clients’ complaints/problems about the Retail Automation System and provide appropriate solutions and attention.
  • Communicate clearly and effectively, verbally or written with the customer, reporting officer, and other authorized third parties.
  • Adapt to flexible shifts, work long hours, travel long hours, and adapt to changing work schedules due to operational needs or work arrangements.
  • Must possess a good teamwork spirit, positive attitude, good discipline, and fully comply with the SOP set by the company and management.
  • Liable to accept and execute any other duties/jobs/roles as instructed by the Reporting Officer or the Management during employment in Strateq.


  • Minimum Certificate or Diploma/Advanced Diploma or higher.
  • Possess own transportation and is willing to travel.

Additional Information

  • Salary: From RM2,400.00 onwards (Depends Commensurate with qualification and experience)
  • Fixed car allowance: RM 750 per month
  • A petrol card is provided and used for any official mobilization and traveling.
  • Handphone allowance: RM 85 per month (Credited to your monthly salary automatically.) ***With the requirement must be reachable via voice and data.
  • Attendance Performance Rewards (APR) – RM200 per month. (Terms and conditions apply)
  • Dental & Optical benefit. (Terms and conditions apply)
  • Hospitalisation & Surgical (H&S) Insurance covers you, your legal spouse, and your legal children.(Terms and conditions apply)
  • Term Life & Personal Accident Insurance coverage. (Terms and conditions apply)
  • Clinic Medical benefit. (Terms and conditions apply)
  • Entitle for 13-month salary (Contractual bonus)

Specific Locations

  • Batu Pahat, Johor
  • Kluang, Johor

Informasi Tambahan Jawatan Kosong

Tingkat Pekerjaan : Entry Level
Kualifikasi : Others, Others
Pengalaman Kerja :
Jenis Pekerjaan : Full-Time
Spesialisasi Pekerjaan : Others, Others / 514, 116

Informasi perusahaan Pemberi Kerja, STRATEQ GROUP (Strateq Sdn Bhd)

STRATEQ GROUP (Strateq Sdn Bhd)

STRATEQ is a leading Technology Enabler providing empowering solutions through smart partnerships. Combining unparallel domain expertise and comprehensive experience for a broad scope of industries, Strateq focuses on helping its clients to maximize the potential of their IT investment.

As an internationally recognized technology provider, Strateq’s business engagement ranges from developing customized ICT solutions in the areas of manufacturing, financial accounting systems,integrated hospitals information systems, Networking, IT infrastructure, Data Centre & Business Continuity Services to Oil & Gas industries.

In line with our business expansion, we continuously look for ambitious and motivated individuals who will share our credo and passion and who aspire to go beyond expectations to join our Strateq family and experience our excellence-driven culture.

Informasi Tambahan Perusahaan STRATEQ GROUP (Strateq Sdn Bhd)

Ukuran Perusahaan : 201 – 500 Employees
Waktu Proses Lamaran : 30 days
Industri : Computer/Information Technology (Hardware)
Tunjangan dan Lain-lain : Dental, Miscellaneous allowance, Medical, Regular hours, Mondays – Fridays, Casual (e.g. T-shirts), Game Room, Sports Club, Contractual Bonus, Term Life & Personal Accident
Lokasi : Batu Pahat