Configuration Engineer

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Jawatan Kosong Posisi Configuration Engineer di SCHOTT ASIA IT SERVICES SDN BHD

DESKRIPSI Jawatan Kosong

Your Tasks:

  • Develop and implement configuration management strategies, policies, and procedures to ensure the accuracy, integrity, and reliability of configurations items in the Configuration Management Database (CMDB)
  • Structure, administer and maintain of the CMDB, including data quality assurance, data entry, data updating and data cleansing
  • Collaborate with cross-functional teams to define and document configuration management requirements.
  • Identify IT assets, configuration items (CIs) and their relationships and links in the CMDB
  • Train employees in the ITSM processes introduced in the company and in the correct use of the CMDB to maintain service quality
  • Identify potential and implement changes to increase the service quality of the ITSM processes and the CMDB

Your Profile:

  • Bachelor’s degree in Computer Science, Information Technology, or a related field.
  • At least 3 years of hands on experience and good knowledge in the administration of CMDBs and ITSM processes
  • Good knowledge of IT service management processes according to ITIL
  • Good knowledge of ITSM tools such as ServiceNow would be desirable
  • Good knowledge of IT infrastructure, network architecture, databases such as Microsoft SQL
  • Skills in data analysis and creation of reports and dashboards
  • Problem-solving skills and an independent, priority-based way of working
  • Strong English communication and interpersonal skills 
  • Fun to familiarize yourself with new topics

Informasi Tambahan Jawatan Kosong

Tingkat Pekerjaan : Senior Executive
Kualifikasi : Computer/Information Technology, IT-Software
Pengalaman Kerja : 5 years
Jenis Pekerjaan : Full-Time
Spesialisasi Pekerjaan : Computer/Information Technology, IT-Software / 508, 191

Informasi perusahaan Pemberi Kerja, SCHOTT ASIA IT SERVICES SDN BHD


SCHOTT ASIA IT SERVICES SDN BHD (SAITS) is the SCHOTT’s newest legal entity which located in Kuala Lumpur, Malaysia providing IT services to the global SCHOTT group. This new IT competence center will take on a significant role within SCHOTT IT with the focus of consolidating some of the IT services currently spread across different providers and bringing them under one roof with SCHOTT.

Informasi Tambahan Perusahaan SCHOTT ASIA IT SERVICES SDN BHD

Ukuran Perusahaan : 51 – 200 Employees
Waktu Proses Lamaran : 27 days
Industri : Computer/Information Technology (Hardware)
Tunjangan dan Lain-lain : Dental, Miscellaneous allowance, Medical, Sports (e.g. Gym), Parking, Vision, Regular hours, Mondays – Fridays, Business (e.g. Shirts)
Lokasi : Cyberjaya