Claims Specialist

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Jawatan Kosong Posisi Claims Specialist di IC Frith (Asia Pacific) Sdn Bhd

DESKRIPSI Jawatan Kosong

Brightside (Hybrid work)

Every day we help people achieve their goals and solve their problems with a new approach to insurance and financial services.

We know that stuff happens, that’s life. So we make things as easy as possible so you don’t have to worry when things go wrong. Brightside Cover is there for you, for whatever happens.

We also partner with leading retailers and insurance companies to provide our services to their customers.

We’re all about creating brighter outcomes for you!

As a Claims Specialist, you will

  • Review, assess, and approve warranty claims accurately within the agreed targeted service turnaround time and respective client/insurer claims adjudication guidelines & practices.
  • Update claim details into the system.
  • Timely follow-up and update the status on pending cases for proper closure.
  • Handle inquiries from internal and external parties within the agreed targeted turnaround time.
  • Communicate with the service provider/repairer via phone and email to help gather missing details and support documentation.
  • Perform any ad-hoc task/assignment as required.


  • Good communication, interpersonal and customer engagement skills.
  • Ability to understand, speak, read, and write English, also must be able to communicate effectively in Bahasa Malaysia & Mandarin (optional).
  • Knowledge in Electrical & IT Appliances Extended Warranty claims will be an added advantage.
  • Proficient in MS Office and have good IT knowledge.
  • Initiative, Responsive, Responsible, and Disciplined.
  • Service-oriented, good team player, and able to multitask.
  • Meticulous with keen attention to detail.
  • At least 2 year(s) of working experience in the related field is required for this position.
  • Full-Time position(s) available.

Informasi Tambahan Jawatan Kosong

Tingkat Pekerjaan : Junior Executive
Kualifikasi : Accounting/Finance, Banking/Financial
Pengalaman Kerja : 2 years
Jenis Pekerjaan : Full-Time
Spesialisasi Pekerjaan : Accounting/Finance, Banking/Financial / 501, 135

Informasi perusahaan Pemberi Kerja, IC Frith (Asia Pacific) Sdn Bhd

IC Frith (Asia Pacific) Sdn Bhd

Brightside operates a Third Party Administration (TPA) service for the provision of an Extended Warranty to one of Australia’s leading retail outlets for household electrical goods. In addition to this, we provide a TPA service for Manufacturer’s Warranty to manufacturers outsourcing back-office functions. To administer the extended warranty service Brightside has call centers in Sydney, Auckland, Singapore, Malaysia, Philippines, Ireland, and Slovenia, with a staff of more than 120 call center representatives globally.

Informasi Tambahan Perusahaan IC Frith (Asia Pacific) Sdn Bhd

Ukuran Perusahaan : 1 – 50 Employees
Waktu Proses Lamaran : 6 days
Industri : Insurance
Tunjangan dan Lain-lain : Dental, Medical, Sports (e.g. Gym), Regular hours, Mondays – Fridays, Smart Casual
Lokasi : Kuala Lumpur