Jawatan Kosong Posisi Telemarketing Manager di NUSA BARU SDN. BHD.
DESKRIPSI Jawatan Kosong
Job Summary:
The Telemarketing Manager will lead and oversee the Telemarketing division in the selling of insurance to a list of qualified prospects.
Supervisory Responsibilities:
· Hires and trains telemarketers.
· Oversees the daily workflow and scheduling of telemarketing staff.
· Conducts performance evaluations that are timely and constructive.
· Handles discipline and termination of employees in accordance with company policy.
Duties/Responsibilities:
· Collaborates with team to establish sales goals and to develop scripts for use by telemarketing team.
· Monitors and reviews phone calls to ensure quality service and compliance with applicable policies and best practices.
· Measures team performance; communicates goals and quotas to team; and encourages and motivates telemarketers as they work toward reaching their goals and quotas.
· Prepares and presents daily sales and monthly sales reports.
· Resolves customer complaints and grievances.
· Performs other related duties as assigned.
Required Skills/Abilities:
· Excellent verbal and written communication skills.
· General motor vehicle INSURANCE knowledge
· Excellent sales and customer service skills.
· Excellent interpersonal and negotiation skills.
· Strong supervisory and leadership skills with a proven ability to motivate and manage a team.
· Excellent organizational skills and attention to detail.
· Proficient with Microsoft Office Suite or related software to prepare reports and measure performance.
Education and Experience:
· Bachelor degree or Diploma holder with minimum at least three years of successful telemarketing experience required.
Physical Requirements:
· Prolonged periods sitting at a desk and working on a computer.
Informasi Tambahan Jawatan Kosong
Tingkat Pekerjaan : Manager
Kualifikasi : Sales/Marketing, Telesales/Telemarketing
Pengalaman Kerja : 1 year
Jenis Pekerjaan : Full-Time
Spesialisasi Pekerjaan : Sales/Marketing, Telesales/Telemarketing / 503, 151
Informasi perusahaan Pemberi Kerja, NUSA BARU SDN. BHD.
Nusa Baru Sdn Bhd is an operated business specializing in light, medium, and heavy towing, recovery, transport, commercial shipping, and road service. All of our personnel are trained professionals. Our fleet of towing trucks and wreckers, all are ready to meet all of your needs 24 hours a day, 7 days a week. Nusa Baru Sdn Bhd, our customers are extremely important to us. Our goal is to provide each customer with quality services, at affordable prices. We offer professional and personalized services that make any automobile breakdown a simple and uncomplicated process, rather than a time-consuming dilemma. We promise to provide our customers exceptional service with a personal touch.
VISION
Our vision is to become one of the most recognized and appreciated towing companies with a solid, long-term relationship with our valued customers, while remaining small enough to maintain personalised service.
MISSION
Our mission is to load, transport and deliver your vehicle within an agreed time frame, at a reasonable cost and with the confidence that your assets are in safe and competent hands.
Informasi Tambahan Perusahaan NUSA BARU SDN. BHD.
Ukuran Perusahaan : 1 – 50 Employees
Waktu Proses Lamaran : 2 days
Industri : Automobile / Automotive Ancillary / Vehicle
Tunjangan dan Lain-lain : 3 SHIFT
Lokasi : Selangor
