Jawatan Kosong Posisi Executive –Customer Service (Insurance) di Scicom (MSC) Berhad
DESKRIPSI Jawatan Kosong
The Executive –Customer Service will be required to provide inbound and outbound service to customers pertaining to insurance products and services.
The position will require you to support the contact centre in spoken and written English, Bahasa Malaysia and Mandarin.
The Requirements for the Role:
- SPM/STPM/Diploma/Degree holder in any discipline.
- Excellent command of spoken and written English, Bahasa Malaysia and Mandarin.
- Possess initiative, able to work independently and as a team.
- Dynamic, highly motivated and a result-oriented team player with good interpersonal skills.
- Contact Centre Operating Days/ Operating Hours
- Monday-Friday: 8am -12midnight
- Saturday, Sunday and Public Holidays: 9am-6pm
- 5 day week; off days based on roster.
- Attractive Salary :
- English and Bahasa Malaysia (RM 2500)
- English,Bahasa Malaysia and Mandarin (RM 3000)
- Performance Related Allowance on a quarterly basis.
- 15 days Annual Leave.
- 14 days Medical Leave.
- Medical and hospitalization insurance coverage.
Informasi Tambahan Jawatan Kosong
Informasi perusahaan Pemberi Kerja, Scicom (MSC) Berhad
Scicom was incorporated in 1997 in Malaysia and is a Public Listed Company (PLC) listed on the main board of Bursa Malaysia. Scicom has been a PLC since 2005 with service centres in Kuala Lumpur and Colombo. We service local conglomerates, multi-nationals and governments around the region and beyond.
Our suite of services include integrated solutions in Customer Lifecycle Management, Education Solutions, e-Commerce Solutions and e-Government Solutions.
Scicom talks, emails, tweets, chats, processes and interacts with millions of customers annually. Our portfolio of business solutions and industry expertise enables us to address our client’s business challenges and translate their strategic vision into roadmaps that will rapidly create new sources of value and differentiation. Over 100 million distinct transactions resolve, enhance, provide value and serves our clients customers in over 30 languages.
Our centres in Malaysia and Sri Lanka, linked and fully redundant via state of the art multi-channel technology platforms, serves a discerning client base.
Scicom provides unique solutions in service excellence across Asia Pacific.
Only shortlisted candidates will be notified.
Informasi Tambahan Perusahaan Scicom (MSC) Berhad
Ukuran Perusahaan : 2001 – 5000 Employees
Waktu Proses Lamaran : 23 days
Industri : Call Center/IT-Enabled Services/BPO
Tunjangan dan Lain-lain : Medical, Business (e.g. Shirts), As per the position advertised
Lokasi : Kuala Lumpur