Jawatan Kosong Posisi Desktop Helpdesk Engineer #Nightshift #Entry Level di Alphaeus Pte Ltd
DESKRIPSI Jawatan Kosong
Responsibilities:
- To provide accessible, timely, effective, efficient, and professional quality service to resolve problems and to delight.
- Be available to take calls.
- Prompt response to queries via voicemail / email / fax.
- Accurate assessment/ resolution of problems.
- Provide first level support to troubleshoot and solve technical problems.
- Incident tracking and first & second level resolution for all trouble calls, including those related to desktop, LAN, centralized infrastructure, Wide Area Network, and voice services related service requests.
- Coordination for employee user account administration, activation, changes, and terminations.
- Receive and answer all users’ IT service request calls.
Requirements:
- Good command in English to liaise with different entities
- able to commit work on nightshift
Informasi Tambahan Jawatan Kosong
Tingkat Pekerjaan : Entry Level
Kualifikasi : Computer/Information Technology, IT-Hardware
Pengalaman Kerja :
Jenis Pekerjaan : Full-Time
Spesialisasi Pekerjaan : Computer/Information Technology, IT-Hardware / 508, 192
Informasi perusahaan Pemberi Kerja, Alphaeus Pte Ltd
Established in 2018, Alphaeus has just one goal in mind – to be a one-stop IT solution provider for all Information Technology (IT) support services in Singapore. A fast-growing IT management company, it focuses on supporting businesses with technology and outsourcing solutions. Alphaeus is engaged in several large contracts with clients from both public and private sectors. Alphaeus has established extensive standard operating procedures (SOP), which is customizable to suit customers’ environments.
In Alphaeus, we aim to provide good quality service to meet customer demands and changing needs.
Informasi Tambahan Perusahaan Alphaeus Pte Ltd
Ukuran Perusahaan : 201 – 500 Employees
Waktu Proses Lamaran :
Industri : Consulting (IT, Science, Engineering & Technical)
Tunjangan dan Lain-lain : Medical, Casual (e.g. T-shirts)
Lokasi : Changi
