Admin Executive (3-Months Contract)

Posted on

Jawatan Kosong Posisi Admin Executive (3-Months Contract) di Zurich General Insurance Malaysia Berhad

DESKRIPSI Jawatan Kosong


To process customer requests (either via a phone call or written request) and to meet customer’s expectations by providing market leading service and retaining excellent customer relationships.

Key Accountabilities:

  • Set and achieve high targets to maintain productivity, efficiency and quality standards.
  • Meet customer requirements through processing a range of tasks encompassing the full product range.
  • Build and maintain excellent customer relationships through processing a range of tasks.
  • Demonstrate knowledge of relevant systems, products, processes and procedures to aid delivery of a first class service to our customers.
  • Contribute to a positive and supportive team culture and takes personal responsibility for resolving customers concerns.
  • Work collaboratively across all Operational areas and demonstrate clear adherence to Customer Focus and Conduct
  • Identify and take forward continuous improvement opportunities.
  • Structure communication clearly and accurately to both internal and external customers.
  • Identify opportunities to build customer relationships and build customer loyalty.

Business Accountabilities:

  • Develop a practical understanding of how processes and systems in customer services relate to the management of risk and compliance.
  • Provide feedback and recommendations for improvement of customer service processes and systems to manager and colleagues
  • Demonstrate knowledge of relevant customer service Credit Exposure systems, products, processes and procedures to be able to provide outstanding service to customers/brokers/distributors/colleagues, referring the more complex professional queries to the right department/colleague.
  • Operate within a straight forward customer focused routine or process, constantly monitoring the quality of outputs to ensure they fit business requirements, and acting as a technical point of escalation for more junior members of the team.


  • Bachelor’s degree or equivalent
  • Detail-oriented with strong analytical and problem-solving skills
  • Energetic, enthusiastic and have a passion for great efficiency
  • Excellent communication skills

Check here for : Admin Executive / Assistant

Informasi Tambahan Jawatan Kosong

Tingkat Pekerjaan : Junior Executive
Kualifikasi : Admin/Human Resources, Clerical/Administrative Support
Pengalaman Kerja : 1 year
Jenis Pekerjaan : Contract
Spesialisasi Pekerjaan : Admin/Human Resources, Clerical/Administrative Support / 502, 133

Informasi perusahaan Pemberi Kerja, Zurich General Insurance Malaysia Berhad

Zurich General Insurance Malaysia Berhad

Zurich is one of the world’s leading insurance group, and one of the few to operate on a truly global basis. Founded 140 years ago, today we employ over 60,000 dedicated employees and serve customers in over 170 countries around the world; with strong positions in North America and Europe, and growing positions in the Middle East, Latin America, and Asia-Pacific.

Founded in Switzerland in 1872, the Zurich Insurance Group (“Zurich”) is one of the world’s leading insurance groups, and one of the few to operate on a truly global basis. At Zurich, our mission is to help customers understand and protect themselves from risk. With about 53,000 employees, we provide a wide range of property and casualty, as well as life insurance products and services. We serve individuals, small businesses, as well as mid-sized and large companies, including multinational corporations, in more than 210 countries and territories worldwide.

Informasi Tambahan Perusahaan Zurich General Insurance Malaysia Berhad

Ukuran Perusahaan : 201 – 500 Employees
Waktu Proses Lamaran : 29 days
Industri : Insurance
Tunjangan dan Lain-lain : Dental, Medical, Regular hours, Mondays – Fridays, Formal (e.g. Shirts + Ties)
Lokasi : Kuala Lumpur