Jawatan Kosong Posisi Sales Engineer in Malaysia di Grundfos IS Support & Operations Centre Phils. Inc.
DESKRIPSI Jawatan Kosong
Dear applicants, please complete your application via the link, thank you.
https://jobs.grundfos.com/job/Shah-Alam-Selangor-Sales-Engineer%2C-Service-Delivery-40150/861843101/
Purpose of the Job
Apply technical and customer insights to identify, sell and provide customers with value-adding service and after-sales solutions. May have functional responsibility for supervising junior colleagues and assisting leadership. Work closely with sales colleagues to ensure a positive customer experience
Key Accountabilities
- Carry out risk assessment before on-site visits.
- Listen to customers and identify how Grundfos value proposition supports their business needs.
- Provide customer with solutions comprising service-related products and services to achieve agreed SOFFE (Service Offering) growth.
- Select service products, prepare, and present quotations to customers.
- Work closely with sales colleagues to ensure a positive customer experience.
- Plan and keep track of all activities and run follow up on sales from quotation to getting the order.
Key Success Factors
- SOFFE (Service Offering) Growth
- Customer Satisfaction (SCSS – Survey of Customer Service Satisfaction)
- Service PU (Performance Unit) Turnover
- Service PU profitability
Posting, Reporting, and Work Relations
Internal:
- Customer Service Support and local Sales team (each Performance Unit).
- Service Delivery Team
- Plant colleagues
- Sales Performance Units.
External:
- Customer
- Authorized Service Partners
Required Minimum Qualifications
- Bachelor’s Degree in technical with some years of relevant experience
- Have 2-3 years of relevant work experience before entering level besides formal education
- Good business insight and commercial selling skill
- Experience working with business process within the service environment would be a plus
- Possess good understanding of relevant systems, local laws, and regulations where applicable, for a service environment will be beneficial.
Competencies
- Working with People
- Persuading and Influencing
- Delivering Results and Meeting Customer Expectations
- Achieving Personal Work Goals
- Applying Expertise and Technology
- Analyzing
Informasi Tambahan Jawatan Kosong
Tingkat Pekerjaan : Junior Executive
Kualifikasi : Sales/Marketing, Sales – Eng/Tech/IT
Pengalaman Kerja : 1 year
Jenis Pekerjaan : Full-Time
Spesialisasi Pekerjaan : Sales/Marketing, Sales – Eng/Tech/IT / 503, 143
Informasi perusahaan Pemberi Kerja, Grundfos IS Support & Operations Centre Phils. Inc.
With over 17 million pumps produced annually and over 19,000 employees in more than 55 countries, Grundfos is today one of the world’s leading manufacturers of pumps and pumping systems. We provide effective, reliable and highly efficient solutions, with a large focus on digital offerings. We contribute to global sustainability by pioneering smart water technologies that improve quality of life for people and care for the planet.
Informasi Tambahan Perusahaan Grundfos IS Support & Operations Centre Phils. Inc.
Ukuran Perusahaan : More than 5000 Employees
Waktu Proses Lamaran : 2 days
Industri : Computer / Information Technology (Software)
Tunjangan dan Lain-lain : Dental, Miscellaneous allowance, Regular hours, Mondays – Fridays, Formal (e.g. Shirts + Ties), HMO with dependents, Group Life Insurance, Bereavement Assistance, etc.,
Lokasi : Selangor