Teleperformance
Halaman ulasan
Sumber: JobStreet
Ulasan dan penilaian
4.2
Ulasan terbaru
I dedicated 6 loyal years to TP Malaysia Penang, working hard because I valued the job despite many challenges I faced. But over time, toxic leadership, favoritism, gossip, and rac*sm from clients, colleagues, and even managers turned what could have been a fulfilling career into a damaging experience. Effort and loyalty meant nothing unless you were loud, flattering, or part of certain circles. I voluntarily floated for 3 months without pay seeking a fair chance because I can't stand with the last treatment, but HR and management took no meaningful action. Even called 'not capable of adjustment' after prior 5 years adjustment. They gave me job after close to my end of contract, which is far from my skills, I appreciate the few genuine, hardworking people I met u0026 I never talk bad about my prior company somehow after 1 year resignation I decided to write this because certain people spread and damaged my image and reputation which potentially made my profile bad for potential employers.
👍 Kelebihan:
I believe Teleperformance is a good company in many ways, but at certain points, some people in leadership played politics and created a toxic environment. Salary was always on time, which I truly appreciated. Penang is a great place to live — better air quality, lower cost of living, and an overall more comfortable lifestyle. Culture of people are approachable is good.👎 Kekurangan:
The environment was toxic and demoralizing, with politics and nepotism overshadowing merit and hard work. Career growth was stagnant — even after six years, I had to beg for training opportunities while others advanced through favoritism. The training department’s leadership was slow and ineffective, delaying critical decisions and hurting morale. Meta VP, Viviene Arienetta, and her colony, engaged in behaviors that — knowingly or not — created a hostile and unsafe environment, harming employees’ mental health and growth. Rac*sm issues were ignored, even when reported to HR and supervisors, leaving affected employees unsupported. Promotions were often based on flattery and favoritism, while hardworking staff were overlooked. Leadership lacked accountability and competence, fostering a biased, ego-driven culture that excluded and demoralized employees. Stress depression came not from the job itself, but from toxic behaviors, lack of recognition, and opportunities blocked. belum ada belum ada
👍 Kelebihan:
Rekomended buat yg nyari kerja di Solo. Gaji masuk, fasilitas pendukung lengkap, kesejahteraan karyawan terjamin.👎 Kekurangan:
belum ada belum ada Perjalanan yang melelahkan
👍 Kelebihan:
Dari segi penataan kalimat dalam memberi undangan calon pekerja sangat baik👎 Kekurangan:
Orang tua kurang menyukai Great place to work with stunning work culture and evironment.
👍 Kelebihan:
Inclusive. Super cool work environment and the culture. Good salary👎 Kekurangan:
Your value is recognized for your carrer path. Which is good. a comfortable workplace even though there are frequent changes to SOPs, but still enjoy doing it because of the support from superiors
👍 Kelebihan:
comfortable working environment👎 Kekurangan:
change is only constant nice and great company
👍 Kelebihan:
work life super balance and high sallary👎 Kekurangan:
work with MLH international people Bekerja di Teleperformance sangat menyenangkan
👍 Kelebihan:
Saya mendapatkan pengalaman dan pengembangan karir di PT Teleperformance👎 Kekurangan:
Kesulitan hanya ada pada pengendalian ego sendiri, apakah mau berkembang atau tidak very chalenging
👍 Kelebihan:
high salary Clean very secure u0026 safe👎 Kekurangan:
You can not bring any notes to your home not allowed to bring power point to your home Can not send any email to your google or yahoo email save everything on your head Psikologi
👍 Kelebihan:
Salary Office Design Facility Environtment👎 Kekurangan:
Too much people to handle as a HR, but this is also challenging :) Kerja
👍 Kelebihan:
Tempat yang nyaman dan bersih, rekan kerja yang baik, memiliki fasilitas yang lengkap mulai dari ruang makan, tempat shalat, ruang rileks untuk istirahat, peralatan pendukung dalam kerja memadai sesuai dengan zaman sekarang.👎 Kekurangan:
Kamar mandi yang terlalu sedikit dan susah untuk izin ke kamar mandi. Great Place to Work..!!
👍 Kelebihan:
Good career opportunity and training. Good environment Many activities for employee (Sport and wellness)👎 Kekurangan:
Traffic from home to the office -Memberikan pelayanan yang baik kepadan Customer -Menyelesaikan semua panggilan Live Chat dengan baik -Menjawab Live Chat dan merespon Email dari Customer -Mengidentifikasi kendala Customer dan Eskalasi masalah prioritas -Memberikan informasi tentang produk dan layanan kepada Customer. -Mendokumentasikan semua informasi panggilan Live Chat berdasarkan SOP. -Menangani kendala maupun pertanyaan Customer melalui live chat dan Email. -Melakukan pembaharuan data Customer pada website Inhouse berdasarkan SOP. -Melakukan Survey Customer untuk memastikan tingkat layanan pelanggan.
👍 Kelebihan:
Lingkungan kerja yang nyaman dan banyak peluang untuk pindah devisi dan naik jabatan👎 Kekurangan:
Tidak adanya uang harian, makanan, atau uang bensin membuat gaji yg pas pasan sangat sulit dijalani