Teleperformance
Teleperformance
Halaman ulasan Sumber: JobStreet

Ulasan dan penilaian

Seperti apa rasanya bekerja di Teleperformance?
4.2
Skor keseluruhan dari pengguna JobStreet • 106 ulasan

Ulasan terbaru

What a wonderful experiences !! #proudtobeTP

Rating: 5.0/5 • Kurang dari 1 tahun dalam jabatan tersebut, mantan pegawai • Customer Specialist • 10 Mar 2026
👍 Kelebihan:
Good place to work, trully recommended
👎 Kekurangan:
NOOOOO ALLL GOOODDDDDDDD

I grew through empathy, resilience, and adaptability in a supportive workplace.

Rating: 4.0/5 • 1 hingga 2 tahun dalam jabatan tersebut, pegawai saat ini • Customer Service Expert • 4 Feb 2026
👍 Kelebihan:
An advanced office environment that offers complete facilities can feel like a second home, as it supports both productivity and personal comfort. A workplace where colleagues treat one another like family and provide mutual support fosters collaboration, trust, and emotional stability. Facilities such as a pantry, sleeping room, and gaming room further enhance well-being by allowing employees to rest and recharge, which helps maintain consistent performance. In addition, a clear career progression path motivates individuals who are serious about developing their expertise and growing professionally. In conclusion, a supportive, well-equipped workplace with strong career opportunities creates an ideal environment for long-term professional growth and personal fulfilment.
👎 Kekurangan:
Working in customer service at Teleperformance requires balancing empathy with strict policy enforcement, which can be mentally demanding when handling high-pressure interactions. Adapting to evolving technologies and diverse customer expectations adds complexity, while cultural differences among colleagues call for sensitivity and inclusivity. Sustaining personal well-being is another challenge, as long hours and performance metrics can lead to fatigue, making resilience and stress management essential for long-term success.

I dedicated 6 loyal years to TP Malaysia Penang, working hard because I valued the job despite many challenges I faced. But over time, toxic leadership, favoritism, gossip, and rac*sm from clients, colleagues, and even managers turned what could have been a fulfilling career into a damaging experience. Effort and loyalty meant nothing unless you were loud, flattering, or part of certain circles. I voluntarily floated for 3 months without pay seeking a fair chance because I can't stand with the last treatment, but HR and management took no meaningful action. Even called 'not capable of adjustment' after prior 5 years adjustment. They gave me job after close to my end of contract, which is far from my skills, I appreciate the few genuine, hardworking people I met u0026 I never talk bad about my prior company somehow after 1 year resignation I decided to write this because certain people spread and damaged my image and reputation which potentially made my profile bad for potential employers.

Rating: 1.0/5 • 6 hingga 7 tahun dalam jabatan tersebut, mantan pegawai • Corporate Trainer • 26 Aug 2025
👍 Kelebihan:
I believe Teleperformance is a good company in many ways, but at certain points, some people in leadership played politics and created a toxic environment. Salary was always on time, which I truly appreciated. Penang is a great place to live — better air quality, lower cost of living, and an overall more comfortable lifestyle. Culture of people are approachable is good.
👎 Kekurangan:
The environment was toxic and demoralizing, with politics and nepotism overshadowing merit and hard work. Career growth was stagnant — even after six years, I had to beg for training opportunities while others advanced through favoritism. The training department’s leadership was slow and ineffective, delaying critical decisions and hurting morale. Meta VP, Viviene Arienetta, and her colony, engaged in behaviors that — knowingly or not — created a hostile and unsafe environment, harming employees’ mental health and growth. Rac*sm issues were ignored, even when reported to HR and supervisors, leaving affected employees unsupported. Promotions were often based on flattery and favoritism, while hardworking staff were overlooked. Leadership lacked accountability and competence, fostering a biased, ego-driven culture that excluded and demoralized employees. Stress depression came not from the job itself, but from toxic behaviors, lack of recognition, and opportunities blocked.

belum ada belum ada

Rating: 5.0/5 • Kurang dari 1 tahun dalam jabatan tersebut, pegawai saat ini • Customer Service Role • 7 Jun 2025
👍 Kelebihan:
Rekomended buat yg nyari kerja di Solo. Gaji masuk, fasilitas pendukung lengkap, kesejahteraan karyawan terjamin.
👎 Kekurangan:
belum ada belum ada

Perjalanan yang melelahkan

Rating: 5.0/5 • 5 hingga 6 tahun dalam jabatan tersebut, mantan pegawai • spv • 20 May 2025
👍 Kelebihan:
Dari segi penataan kalimat dalam memberi undangan calon pekerja sangat baik
👎 Kekurangan:
Orang tua kurang menyukai

Great place to work with stunning work culture and evironment.

Rating: 5.0/5 • 2 hingga 3 tahun dalam jabatan tersebut, pegawai saat ini • Operations Supervisor • 20 May 2025
👍 Kelebihan:
Inclusive. Super cool work environment and the culture. Good salary
👎 Kekurangan:
Your value is recognized for your carrer path. Which is good.

a comfortable workplace even though there are frequent changes to SOPs, but still enjoy doing it because of the support from superiors

Rating: 5.0/5 • Customer Service Specialist • 20 Dec 2024
👍 Kelebihan:
comfortable working environment
👎 Kekurangan:
change is only constant

nice and great company

Rating: 5.0/5 • Kurang dari 1 tahun dalam jabatan tersebut, pegawai saat ini • Customer Experience Specialist • 19 Sep 2024
👍 Kelebihan:
work life super balance and high sallary
👎 Kekurangan:
work with MLH international people

Bekerja di Teleperformance sangat menyenangkan

Rating: 5.0/5 • 3 hingga 4 tahun dalam jabatan tersebut, mantan pegawai • Customer service team leader • 9 Oct 2023
👍 Kelebihan:
Saya mendapatkan pengalaman dan pengembangan karir di PT Teleperformance
👎 Kekurangan:
Kesulitan hanya ada pada pengendalian ego sendiri, apakah mau berkembang atau tidak

very chalenging

Rating: 4.0/5 • Kurang dari 1 tahun dalam jabatan tersebut, mantan pegawai • Customer service specialist • 12 Jul 2023
👍 Kelebihan:
high salary Clean very secure u0026 safe
👎 Kekurangan:
You can not bring any notes to your home not allowed to bring power point to your home Can not send any email to your google or yahoo email save everything on your head

Psikologi

Rating: 4.0/5 • Kurang dari 1 tahun dalam jabatan tersebut, pegawai saat ini • HR development • 24 Mar 2023
👍 Kelebihan:
Salary Office Design Facility Environtment
👎 Kekurangan:
Too much people to handle as a HR, but this is also challenging :)

Kerja

Rating: 4.0/5 • Kurang dari 1 tahun dalam jabatan tersebut, pegawai saat ini • Customer service • 9 Feb 2023
👍 Kelebihan:
Tempat yang nyaman dan bersih, rekan kerja yang baik, memiliki fasilitas yang lengkap mulai dari ruang makan, tempat shalat, ruang rileks untuk istirahat, peralatan pendukung dalam kerja memadai sesuai dengan zaman sekarang.
👎 Kekurangan:
Kamar mandi yang terlalu sedikit dan susah untuk izin ke kamar mandi.