About the role
You will be responsible for managing class operations, ensuring smooth learning experiences for participants, and acting as a bridge between clients, mentors, and the company.
Key responsibilities
Manage and ensure the smooth operation of Dialogika classes (online & offline)
Act as a liaison between participants, mentors, and the company regarding schedules, materials, and class needs
Manage class communication groups (WhatsApp/Telegram) for updates and announcements
Provide technical assistance during classes (Zoom, Google Meet, etc.)
Coordinate class schedules with mentors/instructors
Handle participant inquiries and resolve issues during the learning process
Create and organize class documentation
Ensure participant satisfaction throughout the class journey
Support administrative and operational tasks related to class management
About you
Undergraduate or bachelor's degree from any major
Based in Yogyakarta and willing to work from the office 4 times a week
Strong organizational and multitasking skills
Good communication and interpersonal skills
Detail-oriented, responsible, and proactive
Able to work independently and collaboratively within a team
Good time management and problem-solving skills
Fast learner and adaptable in a dynamic environment
Experience in administration, customer service, education, or class management is a plus
Benefits
Competitive salary
Professional development and internal training
Career growth opportunity
Supportive working environment
Direct mentoring and coordination with management
Networking opportunities with mentors and professionals
Special employee perks and development programs