Call Center Staff
Kualifikasi:
Lulusan SMK/D3/D4/S1 jurusan Pariwisata / Usaha Perjalanan Wisata lebih diutamakan.
Memiliki 1-2 tahun pengalaman di Posisi Ticketing/Reservation.
Mampu mengoperasikan Ticketing & Reservation system (Gallileo).
Memiliki kemampuan komunikasi yang baik dan dapat bekerja di bawah tekanan
Memiliki kemampuan negosiasi yg baik.
Bersedia bekerja dengan Shifting.
Deskripsi pekerjaan:
Melakukan seluruh proses penjualan product tour & travel, hotel, ticket pesawat, dokumen perjalanan, akomodasi perjalanan hingga asuransi perjalanan.
Memberikan service yang excellent ke customer retail maupun corporate.
Mengikuti program pelatihan dan pengembangan product maupun service untuk meningkatakan kompetensi agar bisa memaksimalkan kinerja untuk mencapai target penjualan.
Melakukan proses booking seat ke airlines sesuai permintaan.
Mampu menegosiasikan harga dengan airlines
Profil perusahaan
Founded in 1967, Dwidaya Tour & Travel is one of Indonesia’s most established travel companies, with 55 branches nationwide. We foster a professional, dynamic environment where people can grow, contribute, and explore. Excellence is valued, and passion for creating memorable travel experiences is recognized. Team members can pursue career development, including becoming a Tour Leader with international exposure, and long-term growth within the company. Dwidaya’s service quality has been acknowledged by leading airlines such as Air New Zealand, ANA, Emirates, Etihad, Garuda Indonesia, Japan Airlines, Malaysia Airlines, Qantas, Qatar Airways, and Singapore Airlines.
101-1,000 employees
Founded in 1967, Dwidaya Tour & Travel is one of Indonesia’s most established travel companies, with 55 branches nationwide.