Facility Engineer (Mandarin Speaker) - Data Center

Critical Facility Operations & Monitoring

• Operate and monitor mission-critical data center infrastructure to ensure maximum availability and compliance with uptime requirements.

• Perform 24/7 monitoring of electrical, mechanical, and environmental systems through BMS, DCIM, and monitoring platforms.

• Conduct routine facility rounds, inspections, and operational checks to identify abnormalities and potential risks.

• Monitor key operational parameters such as temperature, humidity, power consumption, voltage, current, pressure, and equipment performance.

Electrical Systems Operation & Maintenance

• Operate and maintain critical electrical infrastructure including: Medium Voltage (MV) & Low Voltage (LV) systems, Transformers, Switchgear, UPS systems and battery bank, Static Transfer Switch (STS), Power Distribution Units (PDU/RPP), Diesel generators and fuel systems, Grounding and lightning protection systems.

• Perform switching operations, isolation procedures (LOTO), and electrical safety practices in accordance with approved procedures.

• Support preventive maintenance, corrective maintenance, and emergency recovery activities.

Mechanical & Cooling Systems Operation

• Operate and maintain cooling infrastructure including: Chillers, Cooling towers, CRAH/CRAC units, PAC, Pumps, valves, and piping systems, Water treatment systems, HVAC control systems.

• Monitor cooling performance to maintain optimal environmental conditions for IT equipment.

• Perform initial troubleshooting of mechanical failures and coordinate escalation with vendors or specialized teams.

Preventive Maintenance & Vendor Management

• Execute and supervise preventive maintenance activities according to maintenance schedules and OEM recommendations.

• Review maintenance procedures, Method of Procedure (MOP), and risk assessments before maintenance execution.

• Manage contractor/vendor activities, ensuring compliance with safety procedures, quality standards, and service level agreements (SLA).

• Witness Factory Acceptance Tests (FAT), Site Acceptance Tests (SAT), and commissioning activities for new equipment.

Incident Response & Emergency Management

• Act as the first responder for critical facility alarms and incidents.

• Perform initial troubleshooting, impact assessment, temporary mitigation, and escalation according to escalation matrices.

• Participate in emergency operations such as power failures, UPS failures, generator failures, cooling failures, water leakage, and fire alarms.

• Support Root Cause Analysis (RCA) and implementation of Corrective and Preventive Actions (CAPA).

Safety, Compliance & Documentation

• Ensure compliance with EHS, electrical safety regulations, and data center operational standards.

• Prepare and maintain: Shift logs, Maintenance reports, Incident reports, Equipment history records, SOP, MOP, and EOP documents.

• Risk assessments and permit-to-work documentation

• Participate in internal/external audits and support compliance requirements.