Villa FNB Manager
We are seeking an experienced and highly organized Villa Manager to oversee daily operations of a private luxury villa. The ideal candidate will ensure exceptional guest experience, manage staff, maintain the property, and handle administrative and financial responsibilities efficiently.
Key Responsibilities :
Villa Operations
Oversee daily operations of the villa
Ensure property is well- maintained, clean and functioning
Supervise housekeeping, gardening, security, and maintenance
2. Staff Management
Recruit, train, schedule, and manage villa staff
Monitor staff performance and maintain discipline
Conduct regular meetings with staff
3. Guest Services
Ensure VIP-level hospitality services
Handle guest in & out
Manage guest requests and complaints professionally
4. Maintenance & Inventory
Schedule routine maintenance and inspections
Manage the guest menu list and liaise with the chef and staff to ensure smooth coordination and exceptional guest experience
Track and restock supplies
5. Financial & Administrative Duties
Manage villa budget and expenses
Handle petty cash and invoices
Prepare operational reports
Requirements:
Must-Have
Minimum 2-3 years experience in villa/hotel/property management
Strong leadership and organizational skills
Good communication skills (English is required; Bahasa Indonesia preferred; Mandarin is a plus)
Problem-solving mindset and attention to detail
Willing to work flexible hours, weekends and holidays
Personality Traits :
Honest & trustworthy
Proactive & independent
Calm under pressure
Customer-oriented