ESTATE MANAGER (GRESIK)

About us

AKR Land Development is a leading property development company committed to creating high-quality residential and commercial estates that enhance communities and provide exceptional living experiences. With a strong track record of successful projects across Indonesia, we are dedicated to excellence in property management, customer satisfaction, and sustainable development practices. Our team is passionate about delivering outstanding value to our clients and maintaining the highest standards in estate management and development.

About the role

We are seeking an experienced Estate Manager to join our team at our Gresik development project in East Java. This is a full-time position based in Gresik District, where you will play a crucial role in overseeing the day-to-day management and operations of our estate. As Estate Manager, you will be responsible for ensuring the smooth functioning of all estate services, maintaining property standards, and delivering exceptional customer service to residents and stakeholders. This position is integral to the success of our Gresik project and directly impacts the satisfaction and well-being of our residents.

What you'll be doing

• Oversee daily estate operations, including maintenance, security, and general upkeep of common areas and facilities

• Manage and coordinate with service providers, contractors, and vendors to ensure timely delivery of estate services

• Handle resident inquiries, complaints, and requests with professionalism and efficiency

• Develop and implement estate policies and procedures to maintain high standards of property management

• Monitor estate budgets and expenses, ensuring cost-effective management and financial accountability

• Conduct regular inspections of estate facilities and infrastructure to identify maintenance needs

• Manage security protocols and liaise with security personnel to ensure resident safety and protection

• Organize community events and resident engagement activities to foster a positive estate community

• Prepare and maintain detailed estate records, reports, and documentation

• Ensure compliance with local regulations, building codes, and property management standards

• Supervise and manage estate staff and support teams as required

What we're looking for

• Bachelor Degree of Architectural, Urban Planning or Engineering background study.

• Minimum 10 years of experience handling estate management or residential property management. Minimum 3 years in managerial level.

• Strong knowledge of property management practices, maintenance protocols, and local regulations in East Java or similar regions.

• Excellent organizational and administrative skills with the ability to manage multiple tasks simultaneously

• Proven experience in budget management and cost control.

• Outstanding communication, hospitality, presentation and interpersonal skills with the ability to engage effectively with residents, staff, and external stakeholders.

• Problem-solving ability, analytic ability, leadership skill and strong decision-making skills.

• Proficiency in property management software and Microsoft Office applications and integrated system (such as IFCA and NIMBUS).

• Fluency in English and Mandarin proficiency is preferred.

• Preferably holds or is working towards relevant qualifications in property management or facilities management

• Experience with estate development projects or new estate launches is advantageous

Apply now

If you are a dedicated professional with strong estate management experience and a passion for delivering exceptional service, we would love to hear from you. Please submit your CV, cover letter, and relevant certifications to the AKR Land Development recruitment team. Join us in shaping the future of our Gresik estate and making a positive impact on our residents' lives.