Staff Operasional (Customer Service) - Branch Mamuju Utara
Tipe: Full time, Kontrak/Temporer Job ID: 93759924
Job Description
- Bertanggung jawab terhadap kepuasan konsumen eksternal melalui pelayanan yang diberikan cabang.
- Melayani konsumen yang akan menyerahkan persyaratan ataupun mengambil aset dokumen (BPKB) sambil melakukan penawaran kembali agar konsumen melakukan RO (Repeat Order) sesuai dengan prosedur dan ketentuan yang berlaku.
- Menerima dan mengelola telepon dari konsumen, baik berupa pertanyaan seputar pembiayaan maupun penanganan keluhan konsumen.
- Mengkoordinir karyawan cabang dalam melaksanakan standar pelayanan baik dari segi attitude karyawan di front office
Requirements
- Pendidikan Minimal S1/Sederajat dari Universitas Terakreditasi minimal "B" dari BAN-PT dengan IPK minimal 3.00 dari skala 4.00
- Mampu berkomunikasi dengan baik.
- Mampu bekerja sama dalam tim
- Menguasai Ms. office (Word & Excel).
Medical & Health Insurance
Performance Bonus
Paid Sick Leave
Training & Professional Development
Maternity & Paternity Leave
Salary
Profil perusahaan
🏭 Industri
PT BFI Finance Indonesia Tbk (BFI Finance) is one of the long-established pioneers in the financing sector in Indonesia. Founded in 1982, BFI Finance is recognized as a company with a wide network, supported by more than 200 financing outlets across provinces. In 1990, the Company became one of the first multifinance companies to list its shares on the Jakarta Stock Exchange and Surabaya Stock Exchange (both now known as IDX), with the ticker code BFIN.
PT BFI Finance Indonesia Tbk (BFI Finance) is one of the long-established pioneers in the financing sector in Indonesia. Founded in 1982, BFI Finance is recognized as a company with a wide network, supported by more than 200 financing outlets across provinces. In 1990, the Company became one of the first multifinance companies to list its shares on the Jakarta Stock Exchange and Surabaya Stock Exchange (both now known as IDX), with the ticker code BFIN.
👥 Jumlah Karyawan
More than 10,000 employees
More than 10,000 employees
PT BFI Finance Indonesia Tbk (BFI Finance) is one of the long-established pioneers in the financing sector in Indonesia. Founded in 1982, BFI Finance is recognized as a company with a wide network, supported by more than 200 financing outlets across provinces. In 1990, the Company became one of the first multifinance companies to list its shares on the Jakarta Stock Exchange and Surabaya Stock Exchange (both now known as IDX), with the ticker code BFIN.