Telemarketer

Responsibilities:

• Make outbound calls to potential customers from provided leads or databases.

• Introduce and explain the company’s products or services to prospects.

• Build rapport with potential customers to understand their needs and preferences.

• Answer queries, provide relevant information and handle objections professionally.

• Achieve individual and team sales targets by converting leads into sales.

• Upsell or cross-sell products services where appropriate.

• Maintain accurate and detailed records of calls, interactions and outcomes in the CRM system.

• Update customer information regularly to ensure data accuracy.

• Conduct follow-up calls with interested prospects or existing customers to close sales or foster relationships.

• Work closely with the sales and marketing teams to develop effective scripts and strategies.

• Developing telemarketing scripts and strategies to maximize sales opportunities.

• Share customer feedback to help improve offerings and processes.

• Fostering a positive and productive work environment to drive motivation and accountability.

• Adhere to all and privacy laws when handling customer data.

• Participating in ad hoc projects and assignments as directed by the management, including but not limited to campaigns, reporting tasks, system testing, or new product rollouts.

Requirements:

• Minimum high school graduates.

• Prior experience in telemarketing, telesales, customer service, call center, or a related field is an added advantage.

• Fresh graduates are also encouraged to apply.

• Proficient in English; additional languages will be an added advantage.

• Excellent verbal communication and interpersonal skills.

• Candidates who can join immediately or within short notice will be given priority consideration.