Telesales
Job descriptions:
· Make outbound calls or send messages to clients based on distribution, build up solid and excellent relationship.
· Proficiently grasp relevant job knowledge, promptly and accurately handle customer demands, and quickly and efficiently resolve user issues within specified time frames to enhance customer retention and satisfaction.
· Assist development engineers in resolving customer problems and provide real-time technical support for first-line troubleshooting.
· Proactively identify, summarize, and verify potential issues through clients’ feedback, pass on the problems to relevant departments for follow-up, or propose effective suggestions to assist in business optimization.
· Handle occasional tasks assigned by supervisors.
Requirements:
· Required languages: English and Bahasa Indonesia (Spoken and written)
· Excellent telephone skills and communication skills
· Has or familiar with various sales methods
· Has a laptop or PC and stable internet connection (Wi-fi is a must)
Benefits:
Opportunities for career growth and advancement within the company.
Salary structure: Base salary + Bonus
Performance-based bonuses to reward your dedication and exceptional service. (Unlimited Bonus)
Friendly and supportive working environment.
5 working days in a week.
PT Indo Inovasi Teknologi adalah cabang Indonesia dari Trade I Group Limited. Kami menyediakan customer service, sales, dan mengelola aplikasi perusahaan utama kami. Trade I Group Limited adalah perusahaan start up fintek yang mengelola salah satu aplikasi perdagangan termaju di dunia. Kami memiliki pengalaman yang luas dalam mengelola aplikasi dan memiliki lebih dari 10,000 pengguna di seluruh dunia. Kantor pusat kami berada di Siprus dan memiliki cabang di Inggris, Hong Kong, Shanghai dan Indonesia. Perusahaan kami berkomitmen untuk menjadi pialang online terbaik di dunia dan meyediakan platform perdagangan dan investasi yang teregulasi, aman dan mudah dipakai bagi pelanggan kami.