NETWORK ENGINEER (ON-SITE)

As an engineer who responsible for providing technical support and ensuring the smooth operation of network devices and related infrastructure at the client’s location. This role requires active standby on-site to respond promptly to incidents, perform preventive and corrective actions, and maintain client satisfaction.

Requirements :

• Minimum Diploma of Computer Science/Information Engineering/Information System 

• 3 years experience as Network Infrastructure Engineer

• Good understanding of networking fundamentals (TCP/IP, routing, switching, VLANs, firewalls).

• Hands-on experience in troubleshooting hardware and network connectivity issues.

• Strong problem-solving skills with the ability to work independently on-site.

• Good communication and customer service skills.

• Certified with SIM A, CCNA, NSE is a Plus

Placement : Dumai, Riau

Key Responsibilities:

• Act as the primary technical contact at the client site for network-related issues.

• Provide first-level and second-level support for network devices (routers, switches, firewalls, wireless access points, etc.).

• Assist in the installation, configuration, and testing of new or replacement network equipment.

• Maintain detailed records of incidents, troubleshooting steps, and resolutions.

• Escalate complex issues to senior engineers or backline support when required.

• Coordinate with the client’s IT team and internal support teams to ensure smooth operations