Shop Manager for Specialty Store (Surabaya Area)

We are looking for a strong Store Manager (based in Surabaya) to lead our specialty store with commercial mindset and operational excellence. This role suits a leader who can translate strategy into results while driving sales and team performance.

Key Responsibilities

• Lead and manage daily store operations in line with SOP and company standards

• Drive sales performance, productivity, and achievement of store targets

• Plan and control store operational budget, expenses, and profitability

• Execute national and in-store promotions to maximize sales results

• Ensure excellent customer experience and hands-on selling leadership

• Lead, coach, and develop store team to build high performance and engagement

• Analyze performance, solve operational issues, and control shrinkage

• Prepare routine store reports and coordinate with Regional Manager

Qualifications

• Minimum 5 years of experience as Store Manager in retail (specialty fashion retail preferred)

• Minimal Diploma degree in any discipline

• Strong leadership, communication, and team development skills

• Track record of proactively driving growth and launching initiatives to boost revenue

• Proven track record in achieving sales targets and managing store profitability

• Solid understanding of store operations, SOP, budgeting, and internal controls

• Customer-focused mindset with hands-on selling capability

• Placement: East Java Area