Supervisor Technician HP & Laptop - CARLCARE (Kalideres)

Job Description

• Supervise and ensure the diagnosis and repair process for smartphones and laptops is carried out in accordance with company standards.

• Handle advanced technical repair cases, including board-level repairs.

• Provide technical guidance, training, and support to the technician team.

• Conduct quality control inspections to ensure repair quality and service standards.

• Ensure all repair activities and technical findings are accurately documented in the system.

• Identify technical issues and continuously improve repair processes and operational efficiency.

Requirements

• Could speak English in professional level.

• Minimum high school/vocational high school (SMA/SMK) graduate, preferably in Electronics Engineering or a related field.

• At least 3–5 years of experience in smartphone repair, with strong board-level repair expertise.

• Previous experience leading or supervising a team of technicians is an advantage.

• Strong knowledge of troubleshooting, mainboard repair, and schematic/board diagram reading.

• Excellent leadership, communication, and problem-solving skills.