Our mission is to ensure : This role requires managing business area with diverse customer portfolios in a highly competitive market while balancing growth, profitability, pricing discipline, and customer retention. The incumbent develops strategic account plans, manages complex sales cycles involving technical and commercial activities, and makes critical decisions on account prioritization, resource allocation, and market penetration. The role also addresses supply and market challenges, supports customers across multiple food segments, and proactively identifies emerging customer needs to drive growth through Ingredion’s strategic solutions and innovation pipeline
The Area Sales Manager (Placement in SURABAYA) is responsible for Business, Agility and Innovation, Relationship and people.
Core Responsibilities:
· Sales – Seek new customers/opportunities to secure new business. Develop strong knowledge of the market environment for food ingredients in East & Central Java. Analyze sales statistics to determine business potential. Generate strong and healthy pipelines, Responsibility of top/bottom line growth through price/cost management. Develop and maintain sales materials and current product knowledge. Responsibility for accounts receivables, monitoring A/R aging and coordinates with accounts receivable controller.
· Account Management – Establish and maintain current area and potential client relationships. Handle complex customer issues and escalations (complaints due to quality issues), ensuring long-term customer satisfaction. Coordinate MNC accounts’ projects with other divisions of the Company.
· Technology – Work closely with technical service/applications to Influences customer product development and ingredient selection decisions through strong technical-commercial value propositions and to translate customer needs into technical development projects to deliver innovative and high profit solutions. Provide of basic technical support to deliver troubleshooting and technical assistance to accelerate project win
· Supply chain – Control of inventory levels through replenishment and planning. Work with supply chain to deliver forecasting accuracy and inventory optimization e.g. warehousing, delivery. Management of customer service for forecasting, ordering, shipment tracking, local delivery
· Safety – To fully comply to company SSHE objectives whilst carrying out above functions
Qualified candidates will have:
Mandatory requirements:
· Bachelor's Degree in Food Technology or a related Science field (e.g., Chemistry, Food Science) with a minimum GPA of 3.00 out of 4.00. Candidates with qualifications outside Food Technology, Chemistry, or Science-related disciplines will not be considered.
· Minimum 8 years of food ingredient sales and 3 years of managerial experience in B to B markets
· Fluent in English and ability to speak Chinese will be of advantage.
· Demonstrate maturity in handling and developing new customers.
· Able to work with people from different culture, nationalities and across level.
· Good market knowledge on processed food industry.
· Computer literate (eg. Microsoft Office).
Desirable requirements :
· Market Knowledge
· Teamwork and People Management
· Building Relationships
· Cost Management and Analysis
· Drive for results
· High energy level
· Individual drive for success
· Customer focused
· Managing diversity and multi-cultural teams
Ingredion Incorporated is a leading global ingredient solutions provider to the food, beverage, brewing and pharmaceutical industries as well as numerous industrial sectors. We are committed to supplying our customers with quality, innovative ingredient solutions that are on trend and in demand.