Internal Sales Support

Job Responsibilities

• Order & Fulfillment Management: Inspect and verify Purchase Order (PO) forms in compliance with company SOPs. Oversee the end-to-end process—from order entry, verification, and shipment tracking to payment monitoring—to ensure timely delivery.

• ERP & Data Maintenance: Update and maintain accurate customer contract price records in the ERP system for any new product additions or price revisions.

• Cross-Functional Coordination: Coordinate closely with the Production Planner and Material Planner teams by providing timely updates/confirmations for allocated or released production orders.

• Financial Admin & Support: Liaise with clients and the Accounts Receivable (AR) team regarding the processing and application of credit notes for approved compensations.

• Sales Pricing Proposals: Prepare and draft sales price proposal concepts based on guidelines provided by the Account Management Specialist.

• Sales Administration: Provide administrative support during product development phases and sales execution to help the team achieve established targets.

Job Requirements

• Minimum Diploma (D3) or Bachelor's Degree (S1) in Business Administration, Management, Accounting, or any relevant field.

• Minimum 1 year of experience in the manufacturing industry or a similar field. Experience specifically in Sales Administration or Internal Sales Support is highly preferred.

• Proficient in MS Office (especially MS Excel) and Google Sheets.

• Familiarity with ERP systems and basic accounting/data entry principles is a strong plus.

• High attention to detail, meticulous organizational skills, and strong data accuracy.

• Good problem-solving abilities and critical thinking.

• Customer-oriented with excellent interpersonal skills.

• Proficient in English, both written and verbal, for business communication.

• Willing to work on a temporary contract basis.