E-commerce (night shift)
Tugas dan Tanggung Jawab
Job Description:
Melayani customer melalui chat, email, telepon, dan platform ecommerce.
Membantu proses booking tiket pesawat, hotel, kereta, tour, dan produk travel lainnya.
Menangani perubahan jadwal, reschedule dan refund
Memastikan seluruh transaksi dan data reservasi diinput dengan akurat.
Menjaga response time dan kualitas pelayanan sesuai SLA perusahaan.
Monitoring order masuk selama shift malam.
Job Specification:Pendidikan minimal SMK/ Sarjana Pariwisata
Memiliki pengalaman di bidang travel agent/ OTA
Bahasa Inggris native
Bersedia bekerja shift malam.
Mampu menggunakan Ms. Excel dan menguasai sistem GDS Galileo & Amadeus
Profil perusahaan
Founded in 1967, Dwidaya Tour & Travel is one of Indonesia’s most established travel companies, with 55 branches nationwide. We foster a professional, dynamic environment where people can grow, contribute, and explore. Excellence is valued, and passion for creating memorable travel experiences is recognized. Team members can pursue career development, including becoming a Tour Leader with international exposure, and long-term growth within the company. Dwidaya’s service quality has been acknowledged by leading airlines such as Air New Zealand, ANA, Emirates, Etihad, Garuda Indonesia, Japan Airlines, Malaysia Airlines, Qantas, Qatar Airways, and Singapore Airlines.
101-1,000 employees
Founded in 1967, Dwidaya Tour & Travel is one of Indonesia’s most established travel companies, with 55 branches nationwide.