Accounts Receivable Officer

Accounts Receivable Officer -Australian Operations

Join a growing global organisation and play a key role in supporting our Australian operations from Jakarta.

We are looking for a motivated and detail-oriented Accounts Receivable Officer to manage customer accounts, collections, invoicing, and cash allocation activities. Working as part of an international finance team, you'll interact daily with Australian customers and stakeholders, helping to maintain strong customer relationships while supporting healthy cash flow and business performance.

Please note: This role requires regular communication with Australian customers and stakeholders via phone and email. Business-level English is essential.

Key Responsibilities:

Invoicing & Accounts Receivable

• Process and issue customer invoices accurately and in a timely manner

• Maintain customer accounts and master data in the system

• Apply credit notes and adjustments in accordance with appropriate approvals

Cash Collection & Allocation

• Perform daily cash allocation and bank reconciliations

• Actively follow up on overdue accounts in a timely and professional manner

• Maintain regular communication with customers regarding outstanding balances

• Escalate long overdue or high-risk accounts when necessary

Credit Control & Risk Management

• Monitor customer credit limits and payment behavior

• Support credit assessments for new and existing customers

• Assist in handling customers in distress, including insolvency cases

• Maintain accurate AR ageing reports and provide risk analysis

• Investigate and resolve invoice disputes in collaboration with Sales and Customer Service teams

Reporting & Month-End Support

• Support monthly closing activities, including reconciliation of AR balances

• Prepare end-of-month AR reports and statements

• Provide insights on overdue balances and financial risks

• Assist in audit requests and internal control documentation

What You'll bring:

• Bachelor's degree in accounting, Finance, Business, or a related field.

• Minimum 3-5 years' experience in Accounts Receivable, Credit Control, or a similar finance role.

• Strong understanding of invoicing, collections, cash allocation, reconciliations, and credit management.

• Business-level English communication skills, both written and verbal.

• Strong customer service, negotiation, and relationship-building skills.

• High attention to detail and accuracy.

• Strong problem-solving and analytical skills.

• Ability to manage competing priorities and meet deadlines.

• Proficiency in Microsoft Excel and Microsoft Office applications.

• Experience using ERP systems such as Microsoft Dynamics NAV, Business Central, SAP, Oracle, or similar is highly regarded.

• Experience supporting overseas or international customers will be advantageous.

Why Join Us?

• Work with a global organisation supporting international operations.

• Gain exposure to Australian business practices and customers.

• Collaborative and supportive team environment.

• Opportunities for professional growth and career development.

• Competitive salary and benefits package.

Please note: This role involves regular communication with Australian customers and stakeholders via phone and email. To ensure success in the role, shortlisted candidates will be required to complete an English language assessment and participate in interviews conducted in English.