Food Service And Key Account Supervisor ( Food&Beverage Industry )

Position Summary

We are seeking a highly motivated and food-passionate in B2B business, to drive business growth across food service, retail, corporate, and manufacturing channels. The ideal candidate is a relationship builder with a strong commercial mindset, deep interest in food and beverage trends, and the ability to identify opportunities that create value for customers and the business.

Key Responsibilities

Business Development & Sales Growth

· Achieve sales targets and profitability objectives across assigned B2B accounts.

· Identify, develop, and secure new business opportunities within food service, retail, hospitality, and industrial sectors.

· Develop and execute sales strategies to expand market penetration and customer acquisition.

· Build a healthy sales pipeline and manage opportunities from prospecting to closing.

Customer Relationship Management

· Develop strong relationships with key decision makers, including owners, purchasing managers, chefs, product developers, and category managers.

· Conduct regular customer visits to understand business needs and identify growth opportunities.

· Provide tailored product recommendations and business solutions to customers.

· Ensure high customer satisfaction and long-term account retention.

Market & Industry Insights

· Stay up to date with food trends, consumer preferences, and market developments.

· Gather competitive intelligence and customer feedback to support product innovation and business strategy.

· Identify emerging opportunities within the food and beverage ecosystem.

Team & Sales Operations

· Supervise and support sales team members to achieve business objectives.

· Monitor sales performance, forecasts, and customer activities.

· Collaborate closely with marketing, operations, finance, and supply chain teams to ensure seamless customer service.

· Prepare regular sales reports and business reviews.

Qualifications

· Bachelor's degree in Business, Marketing, Hospitality, Food Technology, Culinary Arts, or related field.

· Minimum 3 years of experience in B2B sales within the Food & Beverage industry.

· Experience handling key accounts, food service customers, distributors, or retail chains.

· Proven track record of achieving sales targets and growing customer accounts.

· Strong negotiation, communication, and presentation skills.

· Ability to analyse customer needs and translate them into business opportunities.

· Proficient in Microsoft Office, especially Excel and PowerPoint.

Preferred Candidate Profile

· A genuine foodie with strong curiosity about food, beverages, ingredients, culinary trends, and consumer behaviour.

· Enjoys exploring hotel, restaurants, cafés, bakeries, and emerging food concepts.

· Able to connect with chefs, baristas, bakers, and food entrepreneurs through a shared passion for food.

· Understands how food products create value for customers beyond price alone.

· Entrepreneurial mindset with strong commercial awareness.

· Self-driven, adaptable, and results-oriented.