Guest Experience Manager
Kualifikasi :
Pendidikan min. D3/S1 semua jurusan (diutamakan Hospitality) yang tertarik dalam bidang kecantikan/estetika
Berpenampilan rapi dan profesional.
Pengalaman min. 2 tahun Level Supervisor/Manager (Hospitality diutamakan)
Bertanggung jawab, komunikatif, jujur, disiplin, teliti, target oriented, dan problem solving yang baik
Memiliki jiwa leadership dan mampu membina serta mengelola tim dengan baik
Memiliki orientasi pada pelayanan pelanggan (service excellence)
Mampu berbicara dalam Bahasa Inggris
Memiliki kemampuan analitik yang baik
Job Description :
Mengatur operasional klinik sesuai standar perusahaan (SOP) secara end to end.
Memimpin tim untuk menciptakan service excellence experience bagi customer, menjaga kualitas pelayanan, serta mendorong pencapaian target penjualan klinik.
Menganalisa dan mengidentifikasi data serta menangani complaint, dan segala kebutuhan & request secara komprehensif untuk menciptakan suasana nyaman dan professional yang dapat dirasakan oleh semua stakeholder.
Meningkatkan dan membangun service quality assurance.
Profil perusahaan
TOSCA Aesthetic Clinic is a Beauty, Aesthetics, and Health Clinic under the direction of PT BIO TOSCA ESETIKA. We follow the principles of SERVQUAL (Service Quality), which promotes the greatest care and services using cutting-edge technology and is backed by the medical actions of our doctors and medical professionals. As a leading Non-Surgical Facelift and Tightening Clinic, we select and utilize the most advanced, proven technologies from across the world, along with highly concentrated healthy substances that have obtained certification from the RI Ministry of Health and BPOM, are secure, and have proven results. We intend to transform intricate aesthetic procedures into treatment regimens that are focused on results. TOSCA Aesthetic Clinic invites qualified people to join, grow, and progress with us as the aesthetics and beauty industry evolves rapidly.
51-100 employees
TOSCA Aesthetic Clinic is a Beauty, Aesthetics, and Health Clinic under the direction of PT BIO TOSCA ESETIKA.