Community Manager – Beauty Retail
The Role: We are looking for a Community Manager who sits at the intersection of Brand Strategy and Product Innovation. You won’t just manage a following; you will build a dedicated ecosystem of brand advocates whose insights directly shape our next product launches.
Key Responsibilities:
Community Advocacy: Foster a high-engagement environment across digital platforms and private "inner circles" to drive brand loyalty.
Product Co-Creation: Partner with the Product Development team to conduct surveys, coordinate focus groups, and manage sampling programs for new formulations.
Actionable Insights: Translate community feedback into structured data that informs "white space" opportunities and product iterations.
Social Listening: Monitor emerging beauty trends and consumer sentiment to keep our brand at the forefront of the industry.
What We’re Looking For:
Bachelor’s Degree in Marketing, Communications, Business, or a related field.
3–4 years of experience in Community Management, Social Media, or Market Research (Beauty or FMCG background preferred).
Proven ability to design and analyze surveys (Typeform, SurveyMonkey, Google Forms).
Strong "Social Listening" capabilities and familiarity with beauty industry trends/ingredients.
Excellent copywriting skills with a human, relatable brand voice.
A proactive "people person" who can translate customer emotions into structured feedback for the Product team.
A "Beauty Maven" with deep knowledge of skincare/cosmetic trends and ingredients.
A researcher’s mindset—capable of designing surveys that people actually want to fill out.
A strategic communicator who can turn qualitative "chatter" into quantitative business value.