Customer Service
Deskripsi Pekerjaan
Anda akan menjadi representasi utama brand dalam memberikan pengalaman berbelanja yang premium kepada pelanggan. Posisi ini bertanggung jawab untuk membangun hubungan baik dengan pelanggan, mencapai target penjualan, serta memastikan standar pelayanan dan operasional toko berjalan dengan baik.
Tanggung Jawab
Memberikan pelayanan terbaik kepada pelanggan sesuai standar perusahaan.
Memahami kebutuhan pelanggan dan memberikan rekomendasi produk yang sesuai.
Mencapai target penjualan individu maupun toko.
Membangun dan menjaga hubungan baik dengan pelanggan untuk meningkatkan loyalitas dan repeat purchase.
Menjelaskan informasi produk, promo, dan layanan purna jual secara akurat.
Menjaga kebersihan, kerapihan, dan tampilan produk di area penjualan.
Melakukan stock opname serta memastikan keamanan produk sesuai prosedur perusahaan.
Menangani transaksi penjualan dan administrasi sederhana terkait operasional toko.
Berpartisipasi dalam aktivitas promosi dan event yang diselenggarakan perusahaan.
Profil perusahaan
Central Mega Kencana has established its presence in the world of luxury as the biggest retail jewelry company in South East Asia.The corporate history can be stretched back to the late 1970s, during which we took our first step into the realm of diamond. Later, we added more distinctive collections of various gems as the company built more shining reputation in the luxury jewelry market.Now, under the umbrella of Central Mega Kencana, we cater our customers from middle to high-end segments with more varieties of gem and jewelry products, all respectively channeled through the company’s subsidiaries – Mondial Jeweler, Miss Mondial, Frank & Co.,and The Palace.
1,001-5,000 employees
Central Mega Kencana has established its presence in the world of luxury as the biggest retail jewelry company in South East Asia.The corporate history can be stretched back to the late 1970s, during which we took our first step into the realm of diamond. Later, we added more distinctive collections of various gems as the company built more shining reputation in the luxury jewelry market.Now, under the umbrella of Central Mega Kencana, we cater our customers from middle to high-end segments with more varieties of gem and jewelry products, all respectively channeled through the company’s subsidiaries – Mondial Jeweler, Miss Mondial, Frank & Co.,and The Palace.