Customer Service/Admin

Alpha Pacific Transport Group of  companies – We are a group of companies specializing in global  logistics and freight forwarding. With over 30 years experience in the industry, our group has become a trusted and respectable partner for our customers as they expand their business in the global market.

From the most fragile Day Old Chicks to hundred ton transformer – Alpha Pacific delivers.

Job Description & Responsibilities :

• Coordinate shipments with customers, vendor and overseas parties

• Well organized, capable and practiced in handling complex and multifaceted tasks

• Resolves service problems by clarifying the complaint determining the cause of problem and explaining the best solution to solve the problem, expediting correction or adjustment, following up to ensure solution

• Build a good relation and maintain communication with customers and all employees

• Developing company services and providing the best service to clients

Job Qualification Requirements :

• Fresh graduate

• At least a Vocational High School majoring in Accounting/Office Administration

• Computer literate

• English proficiency is a must, other language mastery is a plus

• Having strong and well develop communication and interpersonal skill

• Good communication skill, well organized, high motivation, good analytical thinking

• Pleasant personality, tight in follow up and detail oriented