Description:
Ensuring that all projects run effectively and efficiently, both using ownfleet and subcontract, including all administrative processes.
Implementing service orders from the sales team, ensuring the completeness and accuracy of OMS operations data.
Providing operational data for costing creation and changes.
Providing SLA data for ownfleet and subcontract delivery.
Checking and optimizing the use of ownfleet for each project.
Monitoring deliveries and updating driver positions periodically, ensuring drivers always use driver apps at all times.
Coordinating with internal and external (including vendor and customer field teams).
Liaising with customer PIC for setting up standard documents for each project, escalation and verification purposes.
Reconcile subcontract vendor invoices.
Ensuring and scanning of SJ (physical copies) and perform SJ reconciliation, monitoring Outstanding SJ and Outstanding Invoice.
Evaluating operations monthly and provide suggestions for improvement.