Customer Support (CS) / Sales Admin
I. Requirements
Bachelor's degree (S1) in any field
Proven work experience in Customer Support or Marketing Support min. 1 year
Familiar use of Microsoft Office; Sales Force; or SAP will be an advantage
Has strong verbal and written communication skills
II. Responsibilities
Identify customer needs and help customers use specific features
Day to day communication with the assigned sales to ensure optimal sales order
Monitor and support the order processing, shipments, payments from the respective customers
Respond quickly, professionally, and accurately to customer inquiries regarding quotes, orders, status, complaints, returns, or etc via phone, email, or chat
Prepares the required reports
Profil perusahaan
ADP, previously known as PT. Adyabina Putramas, Indonesia’s leading polymer provider that specializes in servicing a wide network of customers in their respective industries, continuously improving their products and performance to their end users with ADP’s wide range of commodity plastics, engineering plastics, super engineering plastics, coating and additives. Since its founding 30 years ago in Indonesia, ADP has continuously expanded its reach and has a presence in multiple countries across South East Asia. As our company grows we need professionals to fulfill our vacant positions.
51-100 employees
ADP, previously known as PT. Adyabina Putramas, Indonesia’s leading polymer provider that specializes in servicing a wide network of customers in their respective industries, continuously improving their products and performance to their end users with ADP’s wide range of commodity plastics, engineering plastics, super engineering plastics, coating and additives.