Membership Consultant (Sports & Wellness)

Job Description:

• Handle walk-in inquiries and conduct membership consultations

• Explain programs, classes, and membership packages to prospective members

• Conduct trial class follow-ups and lead nurturing

• Maintain relationships with members to support retention & upselling

• Collaborate with marketing team for promotions and activations

• Achieve individual and team sales targets

• Maintain sales records and prepare basic sales reports

Job Requirements:

• Minimum 1 year experience as Membership Consultant / Sales in gym, sports club, or wellness industry

• Strong communication & negotiation skills

• Target-driven and customer-oriented

• Experienced in handling walk-in members, consultations, and follow-ups

• Preferred: Experience with membership system, trial classes, or client retention strategies

• Willing to be placed in any KYZN branch.