About the role
Join the dynamic team at PT Asuransi Wahana Tata as a Claim MV & HE. In this full-time role based in South Jakarta, Jakarta, you will be responsible for handling claims related to motor vehicles and household equipment. Your expertise and attention to detail will be essential in ensuring a seamless customer experience.
What you'll be doing
Efficiently process and manage claims for motor vehicles and household equipment
Investigate and assess the validity of claims, gathering necessary documentation and evidence
Liaise with policyholders, repair shops, and other stakeholders to facilitate claim resolution
Maintain accurate and up-to-date records of all claim activities
Identify and address any potential fraud or discrepancies
Provide excellent customer service and support throughout the claims process
Stay informed of industry regulations and company policies to ensure compliance
What we're looking for
Minimum 2 years of experience in a claims-handling role, preferably in the insurance industry
Strong analytical and problem-solving skills to investigate and assess claims
Excellent communication and interpersonal skills to liaise with customers, vendors, and colleagues
Proficiency in relevant computer software and systems
Attention to detail and the ability to work accurately under pressure
Knowledge of insurance regulations and claims processing procedures
A customer-centric approach and a genuine desire to provide exceptional service
What we offer
At PT Asuransi Wahana Tata, we are committed to creating a supportive and rewarding work environment. As a member of our team, you can expect competitive remuneration, opportunities for career development, and a range of employee benefits to support your overall well-being.
About us
PT Asuransi Wahana Tata is a leading insurance provider in Indonesia, dedicated to protecting individuals and businesses. With a strong focus on innovation and customer satisfaction, we strive to be the preferred choice for our clients. Join us and be part of our exciting journey.
Apply now to become our next Claim MV & HE!
PT Asuransi Wahana Tata is an active private national general insurance company officially established in 1975. The Company conducts the business from its Head Offices located at Jl. HR Rasuna Said South Jakarta and delivers its services through 63 network offices widespread in Indonesia with more than 1040 dedicated and professional employees.. Our business activities is providing full range of Property and Casuality product of general insurance trade, including : Motor Vehicle Insurance, Fire Insurance, Marine Cargo, Engineering Insurance, Hull & Aviation Insurance, Money Insurance, Oil & Gas, Liability Insurance, Bond, etc.