Senior Manager, Finance Operations

About Us

ZUZU Hospitality Solutions is on a mission to level the playing field for independent hotels. Since 2016, we’ve been building powerful tech and hands‑on services that help hotels boost revenue and compete like the big chains — without losing their unique charm.

We’re a fast‑growing startup with a bold vision, a vibrant culture, and a team that loves solving real problems for real businesses. If you want to be part of a company that’s transforming the hospitality industry across Asia and beyond, you’ll feel right at home here.

Learn more at www.zuzuhs.com

About The Role

The Senior Manager, Finance Operations is responsible for overseeing day-to-day accounting operations, ensuring accurate transaction processing, complex partner reconciliations, timely collections and payments, and smooth month-end execution. This role plays a critical role in safeguarding cash flows and identifying anomalies across high-volume transactions. This role manages the finance operations team and works closely with the Finance Controller.

What You’ll Do

Financial Operations Management:

• Oversee the complete accounting cycle, including Accounts Payable (AP), Accounts Receivable (AR), payroll reporting, and bank reconciliations.

• Manage end-to-end reconciliation processes across various data sources (OTAs, hotels, payment partners, banks, and internal systems).

• Monitor transaction flows to proactively identify and resolve unusual patterns, mismatches, delays, or potential revenue leakage.

• Ensure strict adherence to operating and accounting controls.

Accounts Receivable Focus:

• Monitor and manage AR balances to ensure timely collections and anticipate cash flow requirements.

• Ensure the timely recording and reconciliation of collections, collaborating with the commercial team to minimize post-payment exposure.

• Provide essential support for collection activities, bad debts management, and AR dispute resolution.

Accounts Payable Focus:

• Review, approve, and reconcile payment and accounting transactions, verifying their validity, accuracy, and timeliness.

Compliance and Reporting:

• Process tax payments and filings in line with local regulations.

• Review and approve journal entries, ensuring comprehensive documentation.

• Support the Finance Controller in executing monthly, quarterly, and annual financial closing procedures.

Team Leadership and Collaboration:

• Supervise and provide guidance to the finance operations teams in Indonesia, Thailand, and India.

• Collaborate closely with internal stakeholders to resolve financial operation challenges effectively.

About You

• Bachelor’s Degree in Accounting or Finance

• 5+ years of experience in accounting or finance operations, with exposure to high-volume or partner-led transaction environments

• Prior team management experience

• Hands-on and detail-oriented

• Experience with accounting software (Xero preferred)

• Strong Excel skills

• Experience in SaaS, hospitality, or startup environments is a plus

• Strong interpersonal skills

Why You’ll Love ZUZU

You’ll join a vibrant, energetic, and ambitious team where ideas move fast and learning never stops. We’re a startup that values creativity, ownership, and growth — and we give you the space to try, experiment, and build. You’ll work alongside passionate professionals and industry veterans, gaining exposure you won’t find in traditional corporate environments.

If you want a role where you can grow your skills, shape culture, and be part of something big, ZUZU is the place to be.