Account Manager - Customer Success (Enterprise B2B)
Job Description:
Require an enthusiastic and a talented person who thrives in enterprise software sales and can:
● Be the SinglePoint of Contact for Customer Success in respective region in Indonesia,
Malaysia, Singapore and manage relationships with senior leadership of customers
● Grow base customer revenue and create net new opportunities.
● Conceptualize and implement strategies with a view to expand existing relationships for
ETP products / services.
● Work with ETP Solution Architects to fine tune and present solutions to customers
● Ensure Time bound Revenue book and collection of receivables.
● Grow and build CSM team in the region as may be required from time to time.
Skills & Experience
An enthusiastic and talented person who thrives in enterprise sales and can:
● Align with customers and ETP to create a joint vision of the future
● Empathy with customers.
● Be consistent and detail oriented
● University Degree with at least 15 to 18 years of sales/consulting experience.
● Creativity in solving complex problems.
● Is an outgoing person and team player who enjoys working in a team environment
Profil perusahaan
Founded in 1988, ETP is an Omni-channel Retail Solutions company headquartered in Singapore, serving market leaders in more than 24 countries across Asia Pacific, India and the Middle East. ETP’s omni-channel solutions include omni-channel POS, Mobility, CRM, Marketing and Promotion Campaigns, Order Management & Supply Chain Management, and Merchandise & Assortment Planning. ETP has successfully executed over 500 enterprise software projects across 25,000+ stores for 300+ brands. ETP’s unique value proposition is its ability to create and deliver innovative products and implement them successfully with domain expertise delivered by hundreds of consultants embodying ETP’s best practices. ETP helps its customers get it right in omni-channel retail. Website: http://www.etpgroup.com
Founded in 1988, ETP is an Omni-channel Retail Solutions company headquartered in Singapore, serving market leaders in more than 24 countries across Asia Pacific, India and the Middle East. ETP’s omni-channel solutions include omni-channel POS, Mobility, CRM, Marketing and Promotion Campaigns, Order Management & Supply Chain Management, and Merchandise & Assortment Planning. ETP has successfully executed over 500 enterprise software projects across 25,000+ stores for 300+ brands. ETP’s unique value proposition is its ability to create and deliver innovative products and implement them successfully with domain expertise delivered by hundreds of consultants embodying ETP’s best practices. ETP helps its customers get it right in omni-channel retail.