Welcome guests in a friendly and professional manner.
Take beverage orders accurately and efficiently.
Ensure guests feel comfortable and attended to at all times.
Handle guest inquiries and minor complaints with a solution-oriented approach.
Prepare and serve beer, cocktails, and non-alcoholic beverages according to standard recipes.
Ensure consistency in taste, presentation, and quality.
Maintain proper handling of bar equipment and tools.
Monitor stock levels and inform supervisor when replenishment is needed.
Assist in opening and closing procedures.
Maintain cleanliness and organization of the bar area.
Follow hygiene and safety standards at all times.
Support inventory checks and stock control processes.
Ensure all operational SOPs are followed.
Recommend beverages and promotions to guests.
Actively support sales targets through suggestive selling.
Promote special events and upcoming programs.
Work closely with supervisors and other team members.
Support team during peak hours.
Participate in team briefings and training sessions.