Customer Service
Responsibilities for Customer Service / Admin Sales :
- Input customer data accurately and timely
- Communicate with sales team to ensure customer pricing and requirements are met
- Respond to customer inquiries and resolve issues efficiently
- Collaborate with other teams to ensure on-time delivery
- Handle export orders and coordinate with vendors for shipment
Qualifications :
- Bachelor's degree or equivalent
- 3-5 years of experience in customer service, accounts payable, or order entry
- Proficient in SAP, Microsoft Word, and Excel
- Ability to work in a fast-paced environment and maintain accuracy
- Ability to maintain confidentiality
Profil perusahaan
Omya is a leading global producer of essential minerals and a worldwide distributor of specialty materials, offering career opportunities across diverse markets and industries. In Indonesia, Omya delivers sustainable, low‑carbon mineral solutions that enhance productivity, performance, and innovation. Headquartered in Surabaya, Omya Indonesia operates five major production sites in Sidoarjo (1), Lamongan (2), and Rembang (2). Driven by innovation, continuous improvement, and a people‑focused culture, our advanced laboratories and collaborative teams work closely with customers to develop high‑quality, customized solutions, creating long‑term value for our people, customers, and communities.
101-1,000 employees
Omya is a leading global producer of essential minerals and a worldwide distributor of specialty materials, offering career opportunities across diverse markets and industries. In Indonesia, Omya delivers sustainable, low‑carbon mineral solutions that enhance productivity, performance, and innovation. Headquartered in Surabaya, Omya Indonesia operates five major production sites in Sidoarjo (1), Lamongan (2), and Rembang (2). Driven by innovation, continuous improvement, and a people‑focused culture, our advanced laboratories and collaborative teams work closely with customers to develop high‑quality, customized solutions, creating long‑term value for our people, customers, and communities.