Ecommerce Operasional (Admin)

Qualifications:

• Minimum Diploma III (D3) in any major

• At least 2 years of experience as an E-commerce Operation/Admin.

• Experience in medical devices is an advantage

• Strong interest and passion in sales

• Able to operate Microsoft Office (Advance in Excel).

• Good communication skills and able to work collaboratively with other teams

• Accustomed to working with targets and under pressure

• Positive attitude, able to work independently, self-driven, and proactive with high initiative

Responsibilities:

• Accustomed to handling multiple accounts or stores.

• Manage and monitor delivery operations, including delayed and missed deliveries.

• Handle and respond to customer chats across all marketplaces.

• Review and respond to customer ratings and reviews.

• Monitoring marketing and advertising performance.

• Manage participation in marketplace campaigns.

• Upload content to social media and other media platforms.

• Manage inventory for all products and coordinate with admin for purchasing.

• Understanding ERP System especially Accurate Online.

• Prepare and manage supplier claim data, including service fees, advertisements, affiliates, and related items.