IT Staff/ IT Support

Job Description:

- Install, upgrade, and maintain IT assets (hardware, software, telecommunication, and networking)

- Troubleshoot and resolve technical issues

- Provide day-to-day support through ticketing helpdesk

- Regularly monitor and maintain IT assets

- Offer remote assistance to users outside the main office

- Ensure compliance with IT policies

Requirements:

- IT-related education background

- Minimum 1 year of experience in IT Helpdesk/Technical Support/IT Admin

- Strong IT knowledge:

- Hardware

- Operating Systems (Windows/Linux/Mac)

- Microsoft 365, anti-virus, firewall, and business applications

- Networking

- Excellent problem-solving skills

- Fast learner

- Team player