KAM, Non-Merchant Commercial, Government Assistant Manager

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Get to Know the Team

You will join the Commercial (Non-Merchant) Enterprise & Channel team at Grab Indonesia. This team builds partnerships with some of the country's most strategic clients, including those from the government, State-Owned Enterprises (SOEs), telecommunications companies (Telcos), and Conglomerates.

Our mission? To unlock growth opportunities for Grab while creating long-term value for Indonesia's digital economy. We improve revenue and industry trust through rapid, execution

Get to Know the Role

As KAM, Non-Merchant Commercial, Government Assistant Manager, you will acquire, manage, and grow a portfolio of strategic corporate clients within the Government and SOE products. You will focus on disciplined execution of quarterly commercial goals, driving multi-product adoption, and building, long-term strategic relationships. You will report to the Head, and this role will be based fully on site in Jakarta. You will:

• Increase revenue and multi-product adoption (GrabCar Premium/HVR, Grab for Business, GrabFood, GrabMart, and ESG/EV programs) within your client portfolio.
• Develop mid-to-senior level relationships within government and SOE accounts.
• Implement the commercial strategy and help shape Grab's role in Indonesia's digital and regulatory ecosystem.
• Collaborate with other departments to co-create impactful business solutions.

The Critical Tasks You Will Perform

1. New Business Acquisition & Account Growth: Identify, prospect, and acquire new accounts while driving adoption of GrabForBusiness offerings within your existing portfolio, aligned with Grab's Non-Merchant Enterprise goals.
2. Strategic Relationship Management: Maintain senior-level relationships with decision-makers, being a trusted advisor and leading negotiations to ensure win-win outcomes.
3. Operational Excellence: Instill operational thoughtfulness, ensuring disciplined pipeline management, accurate forecasting, and accountability for achieving sales targets.
4. Data & AI Leverage: Use CRM/Salesforce and analytics tools to monitor performance, forecast pipelines, and use AI tools for research, data analysis, and client insights.
5. Team Collaboration: Collaborate with Marketing, Product, and Finance teams to develop scalable solutions that meet client needs and achieve performance goals.

What Essential Skills You Will Need

1. 5+ years of B2B sales or key account management experience, with a track record in the Government, SOEs, Telcos, or Conglomerates sectors (SaaS/Tech experience is an added value).
2. Hold a min. Bachelor's degree in business, management, or relevant field of study
3. Consultative selling and negotiation skills with an ability to manage complex deal cycles and structure partnerships across different parties.
4. Experience managing relationships and influencing mid-to-senior level counterparts with credibility.
5. Commercial experience with a data-driven approach, including hands-on familiarity with CRM tools, pipeline forecasting, and sales analytics.
6. Endurance to excel in a matrix environment.

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For At Grab

We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.