Operation Staff

In the team, Operation Staff will handle such as:

• Operational coordination and communication between Aftersales, customers, and the company

• Service monitoring and administration

• Scheduling and assigning mechanics with the Service Head coordination

• Assessment and development of Aftersales with HR and the Training and Development division

• Control and evaluation of work performance, monitoring of unit downtime, service response time, customer satisfaction

• Creating improvement SOPs and compliance with inter-departmental coordination

• Coordination of spare parts and operational support by the branch's needs

• Key Account communication with customers and principals

• Warehouse and inventory analysis and management

Requirements:

• Bachelor Degree in Engineering major

• Leadership experience is a plus

• Good administration and communication skill

• Time management ability to solve problems effectively

• Loyal and good at handling work pressure