Admission Support

As an Admission Support staff, you will assist students throughout their university application journey: ensuring all documents are complete, accurate, and submitted on time. You will also support the visa preparation stage by helping students collect and organize required visa documents.

Responsibilities

• Collect, review, and organize student documents (passport, transcripts, certificates, CV, etc.)

• Complete and submit applications through various institutional portals

• Ensure all application requirements and deadlines are met

• Coordinate with counsellors to follow up on missing documents or information

• Handle additional document requests from universities promptly

• Assist students with offer acceptance, payment instructions, and enrollment steps

• Communicate professionally with university admissions teams

• Assist in visa preparation, including collecting required documents for visa applications (bank statements, forms, financial proofs, etc.)

• Keep student records organized and updated in the internal system
  

Requirements

• Minimum Bachelor’s Degree in any major

• Strong attention to detail and accuracy in handling documents

• Good communication skills, polite and professional

• Able to work efficiently and meet multiple deadlines

• Comfortable using computers: Google Sheets, email, PDF tools, scanning, etc

• Able to understand written English instructions

• Average proficiency in written & spoken Mandarin
  

Skills Needed

• Document handling and data accuracy

• Administrative support

• Good command of English & Mandarin (written & spoken)

• Professional email communication

• Time management

• Institution application portals

• Ability to multitask under deadlines