Admin Workshop Officer
TUGAS & TANGGUNG JAWAB :
Mengelola booking service (telepon/online/walk-in) dan menyusun jadwal bay sesuai kapasitas teknisi & prioritas pekerjaan.
Membuat, memverifikasi, dan mengupdate WO/RO (keluhan, job list, paket servis, waktu standar).
Memastikan approval pelanggan (estimation sign-off) terdokumentasi sebelum pekerjaan dimulai/ditambah.
Menjaga kelengkapan dokumen: foto before/after (B&P), checklist QC, job card, test drive form, wheel alignment report (jika ada), disposal part critical.
Menyiapkan quotation/estimation, melakukan revisi bila ada add-on job.
Closing WO tepat waktu, pastikan labor, parts, material terposting dengan benar.
Serah terima data ke kasir/finance untuk penagihan & pembayaran.
Update dashboard harian: unit in/out, WIP, average lead time, parts status, aging WO.
Menyusun Daily Closing Report & Productivity Report (support untuk Service Manager/B&P Manager).
Profil perusahaan
BMW Thamrin and BMW-MINI Medan belongs to PT Performance Motors Indonesia, which has a variety of business automotive in Jakarta and Medan. The group commenced the BMW dealership in 2014, being the only luxury car dealership in Medan. Enter our big world of luxury and convenience. Enter the BMW showroom and you'll understand what " LUXURY " really means. A showroom which houses a six car display area and a comfortable customers' lounge with a trained staff to cater to your needs. BMW Showroom prides itself on providing customers a high standard of service. Most importantly, it strives to constantly maintain customer satisfaction and loyalty.
51-100 employees
BMW Thamrin and BMW-MINI Medan belongs to PT Performance Motors Indonesia, which has a variety of business automotive in Jakarta and Medan. The group commenced the BMW dealership in 2014, being the only luxury car dealership in Medan. Enter our big world of luxury and convenience. Enter the BMW showroom and you'll understand what " LUXURY " really means.