Senior Product Designer, Business & Transaction Platform

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Get to Know the Team

As a Senior Product Designer in the Business & Transaction Platform (BTP) team, you will join a group of accomplished product designers and UX writers. This team is shaping the future of the merchant experience, empowering merchants with the best tools to run their businesses. We work on a wide array of projects, designing intuitive user interfaces for merchants across the region.

Get to Know the Role

As a Senior Product Designer on the BTP team, you will own Product Design outcomes, practice and quality for a cross-functional Problem Space Team, with influence on adjacent teams. You will work in a collaborative fashion, exploring the needs of our users and creating impactful solutions for the business. If you have a user-centric approach and thrive in collaborative environments, then the Grab Design team is the place for you.

The Day-to-day Activities

Own Product Design outcomes in a problem space team, lead projects and contribute to problem-solving with the team and their stakeholders; with growing influence on adjacent teams.

Ensure we design the right experiences - aligning stakeholders to achieve balanced business-driving user-centeredness.

Explain rationales, insights, processes and standards in a compelling and engaging manner to stakeholders.

Drive team discovery discussions, workshops and problem exploration activities, facilitating collaboration and idea generation within the team.

Own solution discovery and delivery in your problem space team.

Apply design-thinking frameworks and user-centered principles to guide the team in exploring the problem space.

Design impactful new product experiences and features; create end-to-end flows for complex user experiences.

Demonstrate consistent, engaging, impactful interaction design by the application of human factors and HCI to complex problems.

Contribute to the design system by creating and documenting new components or enhancements to existing components.

Leverage prototyping to ensure delivery of seamless and delightful experiences.

What Essential Skills You Will Need

• 4+ years Product Design experience.

• Portfolio demonstrating design process, shipped work and impact.
• Strong communication, presentation, and interpersonal skills.
• Experience working on cross-functional product teams.
• Solid fundamentals in interaction and visual design craft and practice.
• Solid knowledge of mobile and front-end web standards and development.
• Experience with Figma, Protopie, After Effects or other design tooling.

The Nice-to-haves

• Experience in Service Design, User Research, Front-end Development, Accessible Design or Design Systems.

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For At Grab

We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.