Travel Desk Associate
Tipe: Full time Job ID: 89917344
- Designing, maintaining, and ensuring group-wide compliance with the Sea International Travel Policy;
- Processing requests for hotel and flight bookings in a timely and pragmatic manner in accordance with the Sea International Travel Policy;
- Working closely with third-party vendors and booking agents to operationalize bookings;
- Maintaining good and proper records of all travel requests and bookings for billing and management reporting purposes through the self-developed travel management system and purchasing system;
- Addressing feedback and clarifications from travelers regarding their bookings;
- Responding to after-hours travel emergencies and urgent requests;
- Implementing continuous improvement initiatives (e.g. travel policy refinement, frontend and backend system improvements, third-party contract negotiations, etc.)
- Regular reporting to management on travel demand and patterns, as well as ad-hoc analysis when required; and
- Other special projects pertaining to company travel policy and operations.