Operations Manager

Kamui Japanese Restaurant in Jakarta is seeking an Operational Manager to take charge of both daily operations and business performance. This role blends service leadership, financial sensitivity, and a touch of marketing sense — perfect for someone who enjoys being hands-on while also thinking strategically.

Responsibilities:

• Oversee daily FOH operations

• Step in to support the team directly (Hands-on operations)

• Ensure guest satisfaction during service and handle recovery if issues comes up

• Work closely with BOH (especially Executive Chef) to align service flow and menu execution

• Managing staff schedules and supporting training

• Monitoring cost control and revenue performance, including daily revenue, COGS awareness, and operational expenses.

• Monitoring and coordinating with finance to provide operational and financial updates to management

• Collaborating with marketing team

• Keep the overal atmosphere professional yet welcoming, ensuring Kamui's fine dining standards are maintained

Qualifications:

• Experienced in restaurant or hospitality management

• Strong knowledge of operations, cost control, and revenue performance

• Marketing mindset: can spot trends, suggest ideas, and coordinate with social media/marketing

• A hands-on leader

• Organized, proactive, and focused on both guest satisfaction and business results

• People oriented (both guests and teams)

• Familiarity with Japanese dining culture is a plus.