E-Commerce & Social Media Marketing

Responsibilities:

• Manage online store operations (product uploads, stock updates, price adjustments).

• Handle customer inquiries via chat, email, or phone in a professional manner.

• Process orders, returns, and track shipments.

• Prepare daily sales and inventory reports.

• Assist in planning and executing marketing campaigns.

• Plan and schedule content across multiple social media channels

• Manage social media accounts, create engaging content, hosting live shop at any platforms.

• Coordinate with external vendors and internal teams.

• Support event planning, promotions, and product launches.

• Conduct research on digital trends, consumer behavior, and content strategies to support product and brand development.

Requirements:

• Minimum Diploma Degree in Marketing or Visual Communication Design (DKV)

• Confident on camera with strong content creation skills

• Proven experience as an admin, customer service, or graphic design is an advantage.

• Familiar with social media tools, e-commerce platforms, and Microsoft Office.

• Good performance and communication skills in English, proven with minimum 500 of TOEFL score

• Creative, responsible, fast learner, and able to work under pressure.

• Able to multitask and work independently or in a team

• Basic graphic design and content creation skills (Canva, Photoshop, Capcut, or similar).

• Passionate about learning and exploring the digital marketing landscape